Handle inbound and outbound customer calls. Follow up with customers regarding service, sales enquiries, and appointments.
- Make customer reminder and feedback calls.
- Maintain customer details and call records in CRM/DMS.
- Coordinate with Sales and Service teams.
- Handle customer queries professionally and escalate complaints when required.
- Achieve assigned call and follow-up targets
Advantages:
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
📌 BPO Associate (Kochi)
🏢 Nippon Toyota Motor
📍 Kochi
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