Job Purpose To supervise and coordinate banquet operations, ensuring smooth execution of events while maintaining high standards of guest service, food & beverage service, hygiene, presentation, and hotel standards.

Key Responsibilities

- Supervise the day-to-day operations of the banquet department and ensure smooth execution of all events and functions.
- Review the Banquet Event Order (BEO) and ensure all event requirements are communicated to the concerned departments.
- Coordinate with the Banquet Manager, Kitchen, Stewarding, Housekeeping, Engineering, Security, Front Office, and other departments for event requirements.
- Ensure proper setup of banquet halls, meeting rooms, buffet areas, bars, and service stations as per the event requirements.
- Brief the banquet team before every event regarding menu, service sequence, guest requirements, VIPs, special requests, and responsibilities.
- Allocate duties and workstations to team members and monitor their performance during events.
- Ensure timely and professional food and beverage service as per hotel standards.
- Maintain close coordination with the kitchen to ensure timely food production and service.
- Monitor buffet presentation, replenishment, table setup, cutlery, crockery, glassware, linen, and other service requirements.
- Handle guest requests, complaints, and special requirements promptly and professionally.
- Ensure VIP and special occasion arrangements are executed as per agreed standards.
- Monitor the use and handling of banquet equipment, furniture, crockery, cutlery, glassware, and other operating supplies.
- Ensure proper clearing, resetting, and closing of banquet venues after events.
- Monitor inventory and report breakages, shortages, damages, and operational requirements to the Banquet Manager.
- Ensure adherence to food safety, hygiene, grooming,



sanitation, and workplace safety standards.
- Conduct regular briefing and on-the-job coaching for banquet associates.
- Support training and development of new and existing team members.
- Ensure compliance with hotel SOPs, brand standards, and departmental policies.
- Coordinate with Sales/Events team regarding last-minute changes, guest requirements, and event updates.
- Assist in maintaining accurate records related to banquet operations, including function checklists and event documentation.
- Monitor manpower deployment and ensure optimum utilization of available resources.
- Assist the Banquet Manager in ensuring cost control and minimizing wastage.
- Support upselling of food, beverages, and other banquet services wherever appropriate.
- Ensure proper handling and storage of leftover food and operating equipment as per hotel standards.
- Conduct post-event checks and ensure the venue is handed over in proper condition.
- Perform any other duties and responsibilities assigned by the Banquet Manager / F&B; Management.

Candidate Profile

Education:

Diploma/Degree in Hotel Management, Hospitality Management, or a related field.

Experience:

Minimum 2–4 years of relevant experience in Banquets/F&B; Operations in a hotel, resort, or reputed hospitality establishment.

Key Skills

- Excellent communication and interpersonal skills
- Strong guest service orientation
- Banquet event coordination
- Team supervision and leadership
- Knowledge of F&B; service standards
- Knowledge of banquet setup and operations
- Problem-solving and decision-making
- Ability to work under pressure
- Positive coordination and organizational skills
- Knowledge of food safety and hygiene standards
- Basic computer knowledge and familiarity with hotel systems

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Banquet Supervisor (Andheri)
🏢 Radisson® Hotel, Mumbai Andheri MIDC
📍 Andheri