About the Role

We are looking for a detail-oriented and responsible Back Office Executive to support the day-to-day operations of our Wealth Management and Financial Products Distribution business. The role will involve transaction processing, documentation, client servicing support, MIS, reconciliation, and coordination with AMCs, PMS houses, brokers, custodians and internal teams.

Key Responsibilities

1. Transaction & Operational Processing

· Process and coordinate client transactions across Mutual Funds, PMS, AIFs, Bonds, Structured Products and other wealth products.

· Handle purchase, redemption, switch, SIP/STP/SWP and other transaction-related processes.

· Ensure transactions are processed accurately and within defined timelines.

· Track transaction status and coordinate with relevant product providers for pending cases.

· Maintain proper records of all transactions and client instructions.

2. Client Documentation & KYC

· Coordinate client onboarding and collection of required documents.

· Ensure KYC, FATCA, CKYC, PAN, bank details and other documentation are complete and updated.

· Maintain proper client files and records.

· Follow up for missing or incomplete documents.

3. AMC / PMS / Product Provider Coordination

· Coordinate with AMCs, PMS houses, AIFs, brokers, RTAs/CAMS/KFintech and other product providers.

· Resolve transaction-related issues and client service requests.

· Follow up for account opening, investment confirmation, statements, redemption proceeds and other operational matters.

· Maintain regular communication with external stakeholders.

4. Reconciliation & MIS

· Prepare and maintain daily, weekly and monthly operational MIS.

· Reconcile client transactions, holdings, statements and payment records.

· Identify discrepancies and coordinate with the concerned team for resolution.

· Maintain accurate records of AUM, transactions, inflows/outflows and pending cases.

5. Client Servicing Support

· Provide operational support to the Relationship Management / Front Office team.





· Prepare and share client statements, transaction reports and other required information.

· Respond to operational queries promptly and coordinate with relevant departments.

· Ensure client requests are tracked until closure.

6. Reporting & Internal Coordination

· Prepare regular reports for management and internal teams.

· Maintain trackers for investments, pending transactions, documentation and client requests.

· Coordinate with Accounts, Compliance, CRM and Relationship Management teams.

· Ensure all operational activities are completed within defined TATs.

Key Skills Required

· Good knowledge of Mutual Funds and other wealth management products.

· Understanding of PMS, AIF, Bonds and Broking operations will be an advantage.

· Solid attention to detail and accuracy.

· Good working knowledge of MS Excel.

· Good communication, coordination and follow-up skills.

· Ability to manage multiple tasks and meet deadlines.

· Ability to work independently as well as with a team.

· Strong documentation and record-keeping skills.

Preferred Experience

· Wealth Management / Private Wealth

· Mutual Fund Distribution

· PMS / AIF Operations

· Stock Broking / Capital Markets

· AMC / RTA Operations

· Financial Services Back Office

Key Performance Indicators (KPI)

· Accuracy of transaction processing

· Timely completion of client requests

· Documentation and KYC accuracy

· Reconciliation accuracy

· TAT adherence

· Quality and timeliness of MIS

· Effective follow-up with AMCs, PMS houses and product providers

· Reduction in pending operational cases

· Internal and client service responsiveness

Candidate Profile

We are looking for someone who is responsible, organised, detail-oriented and proactive, with strong follow-up abilities and a genuine interest in the Wealth Management industry.

Qualification: Graduate in Commerce, Finance, Business Administration or a related field.

Experience: 1–5 years in a relevant financial services / wealth management role.

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Back Office Executive (Operations) - Wealth Management firm (Surat)
🏢 Meraki
📍 Surat