AV (Audio Visual) / VC (Video Conferencing) Support Engineer

Key Responsibilities

Daily AV / VC Support:

- Perform regular health checks of AV / VC meeting rooms
- Hands-on experience with Cisco AV / VC solutions

(Cisco Webex Rooms, Cisco VC endpoints, codecs, touch panels, controllers)

- Troubleshoot and resolve issues related to:
- Displays and screens
- Video conferencing systems
- Microphones, speakers, cameras, and cables

- Support live meetings and respond to AV / VC issues as per SLA timelines
- Work on service tickets raised for AV / VC incidents

Equipment Handling & Setup:

- Support installation, replacement, and removal of AV / VC equipment
- Assist with floor-to-floor and room-to-room movement of AV / VC assets using service elevators
- Pack, unpack, and handle AV / VC equipment safely during movement or replacement activities





Asset & Inventory Support:

- Assist with AV / VC asset tagging and inventory reconciliation
- Ensure proper documentation for asset movement (gate pass, handover details)
- Support audits and validation activities as instructed

Compliance & Documentation:

- Maintain basic service records and activity logs
- Follow security, safety, access control, and uniform guidelines
- Work under defined SOPs and supervision at all times

Key Notes:

- Role is office-based (corporate environment)
- No end-user IT support included outside AV / VC scope
- ID badge are mandatory
- All work must follow organizational security and safety policies

📌 AV/VC Support Engineer (Bengaluru)
🏢 Trigent Software
📍 Bengaluru