Associate Vice President (AVP) – BPO Presales & Solutions /n Band: D1 /n Location: Anywhere in India /n Function: Business Process Services (BPS) / BPO Presales & Solutioning /n Employment Type: Full-Time /n Work Mode: Work from Office /n Note: Only candidates with hands-on experience in BPO/BPM/BPS Presales and Solutioning will be considered. Candidates from IT Presales, ERP Presales, or Technology Solutioning backgrounds without BPO Presales experience will not qualify. /n Role Purpose: /n We are looking for an experienced and strategic leader to drive solutioning, presales, and large deal pursuits across Business Process Services (BPS/BPO). The individual will be responsible for designing differentiated, commercially viable, and transformation-led solutions for global clients while partnering closely with Sales, Delivery, Transition, Digital, Finance, and Operations teams. /n This role will play a critical part in shaping and winning large outsourcing opportunities by creating compelling business solutions, operating models, transformation roadmaps, and value propositions. /n Key Responsibilities: /n Solutioning & Presales Leadership /n /n

- Lead end-to-end solution architecture for large and complex BPO/BPS opportunities.

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- Drive RFI, RFP, RFQ, proactive proposals, and deal shaping initiatives.

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- Design target operating models covering people, process, technology, governance, and transition approaches.

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- Create compelling value propositions, transformation roadmaps, pricing strategies, and business cases.

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- Conduct client workshops, solution presentations, due diligence sessions, and solution defense meetings.

/n /n Pursuit & Deal Management /n /n

- Partner with Sales and Account teams to qualify opportunities and improve win rates.

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- Coordinate cross-functional teams across Operations, Transition, Delivery, Technology, HR, Finance, Pricing, Legal, and Risk.

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- Support commercial discussions, solution validation, and proposal governance.

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- Own proposal quality, submission timelines, and stakeholder alignment.





/n /n Transformation & Innovation /n /n

- Embed AI, GenAI, Automation, Analytics, and Digital Transformation strategies into client solutions.

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- Develop innovative service delivery models focused on productivity, customer experience, and cost optimization.

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- Build reusable assets, accelerators, frameworks, and industry-leading solution components.

/n /n Practice Growth /n /n

- Support pipeline generation and revenue growth initiatives.

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- Identify market trends, competitor positioning, and emerging opportunities.

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- Collaborate with leadership teams to create industry-specific and horizontal offerings.

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- Represent the organization in client engagements, industry events, and thought leadership forums.

/n /n Required Experience /n /n

- 18+ years of total experience.

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- Minimum 8-10 years in BPO/BPS Presales, Solutioning, Deal Consulting, Bid Management, or Large Deal Pursuit roles.

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- Proven experience in designing and winning complex BPO/BPM outsourcing engagements.

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- Strong knowledge of global delivery models, transition planning, workforce sizing, pricing, and commercial constructs.

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- Experience working with multi-functional teams during pursuit and transformation programs.

/n /n Educational Qualification /n /n

- Bachelor's Degree (Mandatory)

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- MBA or equivalent management qualification preferred

/n /n Candidate Profile /n /n

- Strong track record in BPO/BPM industry.

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- Ability to engage with CXO-level stakeholders.

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- Strategic thinker with robust business acumen.

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- Excellent storytelling, presentation, and consulting skills.

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- Experience across any domain is acceptable; however, BPO Presales & Solutioning experience is mandatory.

/n /n Mandatory Screening Criteria /n BPO/BPM/BPS Presales Experience /n Solutioning and Large Deal Pursuit Experience /n RFP/RFI/RFQ Ownership Experience /n Global Delivery Model Knowledge /n Not Eligible /n IT Services Presales only /n Technology Solution Architects without BPO solutioning experience /n ERP/Product Presales profiles /n Pure Operations leaders without Presales experience

📌 Associate Vice President (AVP) - BPO Presales & Solutions (Delhi)
🏢 Wipro
📍 Delhi