Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.

We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.

At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.

We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

Customer Intelligence Analyst (Offshore Team)

Job Profile Summary:

The Customer Intelligence Analyst is responsible for gathering, analyzing, and presenting high-level internal data to support the Randstad salesforce with pursuit opportunities.

Core Job Responsibilities:

- Maintain a high-degree of customer service and professionalism while monitoring and responding (real-time) to focused data inquiries from the Randstad sales team via a dedicated mailbox
- Conduct fact finding to assist in gaining a competitive advantage on pursuit opportunities
- Extract data and run operational reports from internal and external portals focused on Randstad operations, sales activities and the staffing industry as a whole
- Prepare accurate monthly, quarterly and annual reports and develop current reports on an ad hoc basis
- Access our internal sales systems to provide global revenue reports on our clients




- Utilize a combination of proprietary data tools and 3rd party business intelligence focused on the staffing industry and labor market to support and perform a wide range of market research projects
- Assist with various team support requests as assigned (client registrations, questionnaires, prospect lists, etc.)

Skill Requirements:

- Google suite proficiency (including Notebook, Gemini)
- Basic knowledge of how a CRM works (e,g., Salesforce, etc.)
- Excellent team working skills
- Versatility and the ability to multi-task
- Exceptional communication skills
- Extremely organized
- Self-starter who loves to work in a virtual international team
- Quickly able to analyze and interpret data and content
- Have good technical skills and strong attention to detail

Role Qualifications:

1 – 3 years of experience working in support of sales initiatives. A proven track record for follow-up and project completion a must. Must be detailed oriented, self-motivated, proactive, and maintain a results-driven personality. Ability to translate findings into clear insights and communications is a must.

About Randstad Customer Intelligence

Customer Intelligence provides full lifecycle sales support to build and expand client relationships across the Randstad family. We are experts in providing top quality proposals, presentations, and collateral of all kinds. While our core focus is on written and visual business communication, we also provide creative services, act as gatekeepers for organizational information, conduct market and industry research, and serve as subject matter experts and advisors to the field.

Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.

📌 Associate Specialist, Bid Management, Enterprise (India)
🏢 IN RSM Randstad Enterprise
📍 India