Associate Customer Support - Chat | Min 9 mths exp | Noida

Associate Customer Support - Chat | Min 9 mths exp | Noida

17 Sep
|
Gryphon Hytech Services
|
Noida

17 Sep

Gryphon Hytech Services

Noida

Role : Associate Customer Support (Chat Process)

Location: Noida

Work Mode : Work from office

*

IMMEDIATE JOINERS ALERT!

We're looking for candidates who can join immediately.

If you're available, please send your CV via WhatsApp only to: (phone hidden)

Please note: No calls will be entertained.

Mandate Experience: Minimum 9 months of relevant voice experience

Eligibility Criteria

- Minimum 9 months of experience in a Chat Customer Support role.
- Excellent verbal communication and customer handling skills. (C1/C2 Proficiency).
- Ability to resolve customer queries efficiently while maintaining high service standards.
- Comfortable working in a quick-paced customer-centric environment.
- Banking Customer Service experience will be preferred.

Key Responsibilities

- Handle customer interactions through chat support channels.
- Address customer queries and concerns with professionalism and empathy.
- Deliver premium customer experience by ensuring quick and accurate resolutions.
- Adhere to quality and compliance standards.
- Maintain detailed records of customer interactions and follow-up actions.

📌 Associate Customer Support - Chat | Min 9 mths exp | Noida
🏢 Gryphon Hytech Services
📍 Noida

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