Mandate Experience: Minimum 6 months of relevant voice experience
Location: Embassy Galaxy Business Park, Sector 62, Noida
Eligibility Criteria
- Minimum 6 months of experience in a Voice Customer Support role.
- Excellent verbal communication and customer handling skills. (C1/C2 Proficiency).
- Ability to resolve customer queries efficiently while maintaining high service standards.
- Comfortable working in a fast-paced customer-centric workplace.
- Banking Customer Service experience will be preferred.
Key Responsibilities:
- Handle customer interactions through voice support channels.
- Address customer queries and concerns with professionalism and empathy.
- Deliver premium customer experience by ensuring quick and accurate resolutions.
- Adhere to quality and compliance standards.
- Maintain detailed records of customer interactions and follow-up actions.
Job Type: Full-time
Pay: ₹450,000.00 - ₹550,000.00 per year
Application Question(s)
- Minimum 9 months of relevant voice experience
- Your English is very good in both C1 and C2.?
- Only immediate joiners are needed.
- Please do not apply if you have already applied and attended F2F interviews for Tech Mahindra.
- Even a former employee's rehire is not accepted.. TechM
- Please review the JD before applying for any Tech positions with high experience and irrelative, as fresher profiles are not accepted.
Work Location: In person
📌 Associate Customer Support – Voice Process (Sector 62)
🏢 PixelKliq Private
📍 Sector 62
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