– Assistant Quality Manager

About Duroflex

Duroflex is one of India’s leading sleep solutions companies, with a strong legacy in mattresses, sleep accessories, and comfort products. With a focus on innovation, quality, and customer-centricity, Duroflex operates across manufacturing, retail, and e-commerce channels with a pan-India presence.

We are looking for an experienced Assistant Quality Manager to join our manufacturing facility at Kariamangalam, Krishnagiri District, Tamil Nadu.

Position Details

PositionAssistant Quality ManagerCompanyDuroflex LimitedLocationKariamangalam, Krishnagiri District, Tamil NaduExperience10–15 YearsEmployment TypeFull-Time

Role Overview

The Assistant Quality Manager will be responsible for managing and strengthening quality processes across the manufacturing facility. The role will cover incoming material quality, in-process quality control, final product quality, quality systems, root-cause analysis, corrective and preventive actions, and customer complaint resolution.

The incumbent will work closely with Production, Maintenance, Supply Chain and Plant leadership to ensure adherence to quality standards and drive a zero-defect culture across the plant.

Key Responsibilities

1. Incoming Material Quality

- Oversee inspection and quality verification of incoming raw materials and components.

- Ensure materials conform to defined specifications, engineering standards and quality requirements.

- Coordinate with suppliers on quality issues and drive corrective actions where required.

- Maintain appropriate inspection records and quality documentation.

2. In-Process Quality Control

- Monitor quality at every stage of the manufacturing process.

- Ensure adherence to defined SOPs,



work instructions and quality checkpoints.

- Identify process deviations and implement immediate corrective actions.

- Work with Production teams to minimize defects, rework and rejection.

3. Quality Improvement & Problem Solving

- Implement quality improvement initiatives using 7 QC Tools, Control Charts, Kaizen and other quality methodologies.

- Conduct root-cause analysis using 5 Why, Fishbone Analysis and 8D methodologies.

- Drive corrective and preventive actions to eliminate recurring quality issues.

- Monitor quality KPIs and identify opportunities for continuous improvement.

4. Final Product Quality

- Ensure finished products meet defined quality specifications before dispatch.

- Monitor rejection, rework, defect and process-loss trends.

- Establish and maintain effective quality inspection and testing processes.

- Ensure compliance with approved quality standards and specifications.

5. Customer Complaints & Returns

- Coordinate investigation of customer complaints, product rejections and commercial returns.

- Conduct root-cause analysis and implement CAPA (Corrective and Preventive Actions).

- Work with relevant functions to prevent recurrence of customer-related quality issues.

- Track complaint closure and effectiveness of corrective actions.

6. Quality Systems & Compliance

- Ensure adherence to quality management systems,



SOPs and internal standards.

- Support internal and external quality audits.

- Maintain quality-related documentation, reports and records.

- Ensure timely closure of audit observations and non-conformities.

7. Team Management & Cross-Functional Collaboration

- Lead and develop the plant quality team.

- Train team members on quality standards, inspection methods and problem-solving tools.

- Promote a culture of quality ownership and zero defects across the plant.

- Collaborate with Production, Maintenance, Stores, Purchase and Supply Chain teams to achieve quality objectives.

- Provide regular quality updates and reports to the Plant Head and Corporate Quality team.

Key Skills

- Manufacturing Quality Management

- Incoming Material Inspection

- In-Process Quality Control (IPQC)

- Final Product Inspection

- Root Cause Analysis

- 7 QC Tools

- 5 Why Analysis

- Fishbone Analysis

- 8D Problem Solving

- CAPA

- Kaizen & Continuous Improvement

- SOP & Quality Standards

- Quality Audits

- Customer Complaint Management

- Team Management

- Strong Analytical & Problem-Solving Skills

- Valuable Communication & Interpersonal Skills

Eligibility

- Diploma / Bachelor’s Degree in Mechanical, Production, Industrial, Electrical, Electronics, or relevant engineering discipline.

- 10–15 years of relevant experience in Quality Management within a manufacturing environment.

- Experience in plant quality, process quality and team management is preferred.

- Strong knowledge of quality tools, root-cause analysis and continuous improvement methodologies.

- Good communication and stakeholder-management skills.

📌 Assistant Quality Manager (Krishnagiri)
🏢 Duroflex
📍 Krishnagiri