JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized perks to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position: Workplace Services - Assistant Manager (WSM)

Location: Chennai

Experience: 4+

Industry: Integrated Facilities Management (IFM) / Corporate Real Estate / Workplace ExperienceRole Overview The Workplace Services Manager is responsible for delivering seamless workplace operations, enhancing employee experience, managing facilities services, ensuring compliance, and driving operational excellence across the client site.

Key Responsibilities

Workplace & Facilities Operations

Oversee day-to-day workplace and facility operations.

Ensure smooth functioning of office services, reception, meeting rooms, pantry, and employee amenities.

Maintain high standards of workplace experience and customer satisfaction.

Vendor Management

Manage IFM vendors and service partners.

Monitor SLA and KPI performance.

Conduct regular service reviews and implement corrective actions.

Client & Stakeholder Management

Serve as the single point of contact for workplace services.

Build strong relationships with client stakeholders and business leaders.

Manage escalations and ensure timely resolution.





People Management

Lead workplace and facilities teams.

Drive team performance, engagement, and development.

Ensure adequate staffing and succession planning.

Health, Safety & Compliance

Ensure compliance with statutory, EHS, and corporate policies.

Conduct audits, inspections, and risk assessments.

Support emergency preparedness and business continuity planning.

Financial Management

Manage operating budgets and expenses.

Review invoices, purchase orders, and cost reports.

Identify cost-saving and efficiency opportunities.

Projects & Space Management

Support office moves, churn, fit-outs, and workplace projects.

Coordinate with project teams for workplace enhancements.

Drive sustainability and space utilization initiatives.

Required Qualifications

Bachelor's Degree in Engineering, Hospitality, Business Administration, or related field.

8+ years of experience in Workplace Services, Facilities Management, Corporate Real Estate, or Hospitality Operations.

Strong experience managing large corporate offices and vendor ecosystems.

Key Skills

Workplace Experience Management

Facilities Management

Vendor & Contract Management

Stakeholder Management

Budget & Financial Management

Team Leadership

Health & Safety Compliance

Project Coordination

Customer Service Excellence

Communication & Presentation Skills

If this resonates with you,



we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Assistant Manager - WSM (Chennai)
🏢 JLL
📍 Chennai