Company Description Paytm is a leading digital payments platform in India that enables users to earn Gold Points on every payment and redeem them as Digital Gold, offering a simple way to save more. Focused on supporting an Atmanirbhar Bharat, Paytm builds accessible financial tools that empower individuals and businesses. The platform allows users to link their bank accounts and create UPI IDs easily, making everyday transactions seamless and secure.
Paytm continues to innovate in digital payments and financial services, providing growth opportunities for team members who are passionate about technology and customer-centric solutions.
Role Description The Assistant Manager role at Paytm in Buldhana is a full-time, on-site position responsible for overseeing daily operations, supporting business growth, and ensuring a high-quality customer experience.
The Assistant
Manager will monitor key performance metrics, coordinate with cross-functional teams, and implement process improvements to optimize service delivery. This role includes supervising staff, handling escalations, and ensuring adherence to company policies and regulatory requirements.
The Assistant
Manager will also contribute to local marketing initiatives, support partner relationships, and provide regular reports and insights to senior management.
Qualifications
- Strong operational management and organizational skills, with experience overseeing daily business activities and team workflows.
- Proficiency in data analysis, reporting, and basic financial understanding to track performance and support decision-making.
- Excellent communication and interpersonal skills to manage teams, interact with customers, and collaborate with internal stakeholders.
- Problem-solving and decision-making abilities, with a focus on process improvement, issue resolution, and customer satisfaction.
- Comfort with digital tools and payment platforms; prior experience in fintech, banking, or financial services is an advantage.
- Bachelor’s degree in Business, Management, Commerce, or a related field; relevant managerial or supervisory experience preferred.
- Ability to work in office in Buldhana, demonstrate integrity, and maintain a high level of professionalism and accountability.
📌 Assistant Manager (Buldana)
🏢 Paytm
📍 Buldana