Banquet Sales Assistant

Job Title: Banquet Sales Assistant

Department: Sales Marketing

Location: [Hotel Name Location]

Reports To: Director of Sales / Sales Manager

Job Summary The Banquet Sales Assisstant is responsible for generating banquet and event business for the hotel through proactive sales efforts, client relationship management, and event coordination. The role focuses on maximizing banquet revenue by selling the hotel's event spaces and catering services for weddings, corporate meetings, conferences, social events, and other functions while ensuring exceptional guest satisfaction.

Key Responsibilities

Sales Business Development

- Generate new banquet business through market research, prospecting, networking, and client visits.
- Identify and develop opportunities for weddings, corporate events, conferences, social gatherings, exhibitions, and other special events.
- Achieve assigned banquet revenue and sales targets.
- Prepare and negotiate banquet proposals, contracts, and pricing packages.
- Conduct site inspections and hotel tours for prospective clients.
- Maintain a strong sales pipeline and update customer information in the CRM system.

Client Relationship Management

- Build and maintain strong relationships with corporate clients, event planners, wedding organizers, travel partners, and repeat customers.
- Respond promptly to inquiries and provide customized event solutions.
- Follow up with clients to secure business and encourage repeat bookings.
- Handle guest feedback, concerns, and special requests professionally.

Event Planning Coordination

- Coordinate with clients to understand event requirements, budgets, timelines, and expectations.
- Prepare Banquet Event Orders (BEOs) and communicate event details to operational departments.
- Liaise with Banquet Operations, Food Beverage, Kitchen, Front Office, and Housekeeping teams to ensure smooth event execution.
- Attend key events and functions to ensure client satisfaction and operational excellence.

Revenue Management





- Maximize banquet and catering revenues through upselling and cross-selling hotel services.
- Monitor market trends, competitor activities, and pricing strategies.
- Assist in developing banquet packages and promotional offers.
- Prepare sales forecasts and contribute to annual business plans.

Reporting Administration

- Maintain accurate sales records, contracts, and event documentation.
- Generate regular sales reports and performance updates.
- Ensure compliance with hotel policies and contractual obligations.
- Participate in sales meetings and training programs.

Qualifications Experience

Education

- Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, Marketing, or related field.

Experience

- 2-5 years of experience in banquet sales, catering sales, event sales, or hotel sales.
- Experience in luxury, upscale, or business hotels preferred.
- Proven track record of achieving sales targets and revenue growth.

Required Skills Competencies

- Solid sales, negotiation, and closing skills.
- Excellent communication and presentation abilities.
- Customer-focused approach with exceptional interpersonal skills.
- Event planning and coordination expertise.
- Knowledge of banquet operations and hotel services.
- Strong organizational and time management skills.
- Ability to work under pressure and manage multiple events simultaneously.
- Proficiency in MS Office and hotel sales/property management systems.
- Strong problem-solving and decision-making abilities.

Key Performance Indicators (KPIs)

- Banquet revenue achieved versus target.
- Number of confirmed events and functions.
- Conversion rate of inquiries to bookings.
- Client satisfaction scores and feedback.
- Repeat business generated.
- Average revenue per event.
- Upselling and cross-selling revenue.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Assistant (Mumbai)
🏢 East India Hotels (EIH)
📍 Mumbai