We are hiring AR Callers and Senior AR Callers for US healthcare RCM. The role focuses on insurance follow-up, denial and underpayment resolution, and timely claim resolution while meeting quality and productivity standards.
Key Responsibilities:
- Meet quality and productivity standards.
- Contact insurance companies for further explanation of denials and underpayments.
- Work with multiple denials and take appropriate action to guarantee resolution.
- Ensure accurate and timely follow-up where required.
- Work across all AR cycles and AR scenarios.
- Handle appeals, refiling, and denial management.
- Call insurance companies in the USA on behalf of physicians and follow up on outstanding accounts receivable.
- Resolve billing issues that have resulted in delayed payment.
Requirements
Required Skills & Competencies:
Skill Area
Expected Competency
AR Follow-Up
AR cycles, scenarios, outstanding AR
Denial Management
Denials, appeals, refiling
RCM Knowledge
US healthcare revenue cycle
Communication
Excellent written and oral communication
Productivity
Quality and productivity standards
Shift Readiness
Versatile to work night shifts
Desired Profile:
- Minimum 1 year of experience in AR calling is an advantage.
- Understanding of Revenue Cycle Management (RCM) for US healthcare providers.
- Basic knowledge of denials and immediate action to resolve them
Preferred Qualifications:
- Experience across appeals, refiling, and denial management.
- High energy, spontaneity, and flexibility for night shifts
📌 AR Caller / Senior AR Caller (Bengaluru)
🏢 Calpion Software Technologies
📍 Bengaluru
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