AR Caller – End-to-End Denials Management

Experience: 1–4 Years

Salary: Up to ₹40,000 per month

Shift: Night Shift

Process: US Healthcare / RCM

Role: AR Caller – Denials Management

Location: Chennai, Mumbai, Ahmedabad

Contact Person: Rekha HR - (phone hidden) / [email protected]

Direct Walk-in ONLY

We are looking for experienced AR Callers with solid expertise in end-to-end Denials Management within the US Healthcare RCM process. The ideal candidate should have hands-on experience in handling denied and rejected claims, identifying denial reasons, taking appropriate action, and ensuring timely resolution and payment.

Key Responsibilities

- Handle end-to-end AR follow-up and Denials Management for US Healthcare claims.
- Analyze denied, rejected, and unpaid claims to identify the root cause.
- Follow up with insurance companies/payers through calls and online portals.
- Work on different types of claim denials and take appropriate corrective actions.
- Submit reconsiderations, appeals, corrected claims, and required documentation wherever applicable.
- Verify patient, insurance, authorization, eligibility, and claim details.




- Maintain accurate follow-up notes and update claim status in the system.
- Prioritize claims based on aging, denial type, balance, and timely filing limits.
- Coordinate with internal teams such as Billing, Coding, Payment Posting, and QA to resolve claim issues.
- Ensure timely follow-up on outstanding accounts and work towards maximum reimbursement.
- Meet defined productivity, quality, and collection targets.
- Maintain compliance with process guidelines and US Healthcare regulations.

Required Skills

- 1–4 years of relevant US Healthcare AR experience.
- Strong hands-on experience in Denials Management and AR follow-up.
- Good understanding of the US Healthcare RCM cycle.
- Knowledge of payer processes, claim denials, appeals, and rework.
- Excellent verbal and written communication skills.
- Ability to handle payer calls confidently and negotiate claim resolution.
- Willingness to work in a night shift.
- Good analytical and problem-solving skills.
- Ability to work independently and meet process targets.

Benefits

- Provident Fund

Work Location: In person

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