Key Responsibilities :

1. Implementation &

- System Configuration :
- Lead full lifecycle software implementation projects from requirement gathering to post-go-live support.
- Configure enterprise applications according to business rules, workflow models, and client-specific requirements.
- Perform system testing, user acceptance testing (UAT), and validation to ensure seamless operational readiness.

2.

Client

Training &

- Enablement :
- Design and deliver structured training sessions for administrators, HR/Payroll teams, and end-users.
- Create comprehensive user guides, technical documentation, and Standard Operating Procedures (SOPs).

3.

Application

Support &

- Data Management :
- Provide level 2/3 technical support, diagnosing and resolving complex software and configuration issues.
- Write, execute, and optimize SQL queries for data extraction, database troubleshooting,



and reporting across DBMS platforms.
- Manage data migration tasks, mapping legacy system data into new application environments.

Qualifications &

Requirements :

- Mandatory Certification: PT-102 Certification.
- Proven experience in application software implementation, system configuration, or application technical support.
- Proficiency in SQL and relational database management systems (DBMS).
- Preferred Domain Expertise: Hands-on experience implementing HR/Payroll or Time &
- Attendance enterprise systems.
- Familiarity with standard programming languages (e.g., Python, C#, Java, or scripting) is a plus.
- Robust client management, problem-solving, analytical, and verbal/written communication skills.

📌 Application Consultant - Technical Support (India)
🏢 Green Start
📍 India