17 Sep
|
bluCognition
|
Pune
About bluCognition bluCognition is an AI-powered commercial credit intelligence company serving lenders and financial institutions. Our platform combines commercial credit data contributed by 150+ lenders with AI-driven analytics, banking data and fraud detection to help our clients make faster, better credit decisions. Our product suite includes bluSense, which converts bank statements into standardized, categorized transaction data with real-time financial insights, and FraudLens, which detects document tampering and first-party fraud.
Alongside our data products, we run a managed services business supporting underwriting, fraud review, and KYC/KYB and sanctions screening operations for our clients, with teams across North America, Asia and Europe.
About the Role
As a Fraud Operations Analyst, you will be responsible for reviewing and analyzing customer applications to support accurate fraud decisioning. The role involves conducting KYC/KYB verification, fraud analysis, and customer due diligence while ensuring adherence to established procedures and compliance standards. You will identify fraud trends, provide strategic feedback to strengthen fraud controls, and deliver timely, high-quality decisions that balance fraud prevention with a seamless customer experience.
Key Responsibilities
- Utilize and follow defined standard operating procedures alongside internal credit tooling and systems to ensure minimum approval criteria is met.
- Perform KYC (Know Your Customer) and KYB (Know Your Business) verification to validate applicant identity, business legitimacy, and supporting documentation.
- Conduct fraud analysis by reviewing customer applications,
behavioral patterns, and supporting information to identify suspicious activity and potential fraud risks.
- Action daily applications pended into the fraud queue. Review case information thoroughly and decision applications from a fraud approval/decline perspective as per procedures.
- Drive improved performance on established Fraud KPI's to reduce fraud loss while improving experience for genuine applicants.
- Provide feedback regarding active fraud trends and observations from reviewed cases, creating a strong feedback loop to enhance fraud strategy and identify emerging threats.
- Manage multiple tasks effectively by balancing productivity, urgency, and delivering quality decisions on reviewed cases.
- Collaborate with internal teams to verify outstanding documents or information required to facilitate approval and ensure an efficient process
What we are looking for
- 3+ years of experience in Credit and Fraud Operations, with exposure to new credit product applications, fraud decisioning, and risk assessment.
- Robust knowledge of fraud management, detection and prevention, including experience with fraud detection, identity verification, and risk assessment tools.
- Strong analytical, problem-solving, and decision-making skills, with the ability to identify fraud indicators, assess risk, and make accurate decisions.
Educational Qualifications
- Bachelors degree in Finance, Accounting, Business Administration, Economics, Risk Management, or a related field.
- Additional certifications or coursework in Fraud Management, Risk Management, Credit, Financial Crime, or Banking would be an advantage.
📌 Analyst - Fraud Operations (AML & KYC) (Pune)
🏢 bluCognition
📍 Pune