Admission Counselor

Department: Hcos

Reports to: Admission Manager

Location: Raipur | Full time

About the role

Convert inquiries into enrolments by counselling prospects, running demos, and managing leads in the CRM. Meet daily/weekly targets, maintain high-quality interactions, and support outreach activities.

Key responsibilities

- Contact, qualify, and convert inbound/outbound leads; close admissions within 3–7 days.
- Conduct counselling sessions and program demos; resolve queries and guide payment/documentation.
- Maintain 100% CRM updates, accurate data entry, and timely follow-ups.
- Support campus drives, webinars, referral and alumni outreach.
- Report daily activity, participate in review meetings, and improve personal conversion metrics.

KPIs

- CRM compliance >95%, fresh leads contacted within TAT.




- Achieve assigned daily/monthly enrolment targets.
- Maintain demo-to-enrolment conversion ratio and attendance >90%.

Qualifications & experience

- Bachelor’s degree; Master’s a plus.
- 0-2 years in admissions, counselling, sales, or education sector preferred.

Skills

- Strong communication, counselling, objection handling.
- CRM proficiency, basic Excel, target-oriented, team player.

Perks

- Incentives/commission, training, opportunity to grow within admissions.

Pay: Up to ₹15,000.00 per month

Benefits

- Health insurance
- Internet reimbursement
- Life insurance

Work Location: In person

📌 Admission Counselor (Raipur)
🏢 Pyxidia Softech
📍 Raipur