Lucknow, Uttar Pradesh

Job Summary

Academy PRF: L2 Commvault Engineer is required to provide operational support, administration, and troubleshooting for enterprise backup and recovery environments. The ideal candidate will have hands-on experience with Commvault administration, backup monitoring, incident resolution, storage management, and disaster recovery operations. The engineer will be responsible for ensuring data protection, backup success rates, and adherence to organizational SLAs.

Key Responsibilities

Backup Administration &

- Operations Monitor daily backup and restore activities using Commvault. Investigate and resolve backup failures within agreed SLAs. Configure and manage backup policies, schedules, retention rules, and storage policies. Perform backup and recovery operations for physical, virtual, and cloud workloads.

Manage Media

Agents, CommServe, Libraries, and Storage Resources. Incident &

- Problem Management Handle L2 escalations related to backup infrastructure. Perform root cause analysis (RCA) for recurring backup issues. Coordinate with storage, server, database, virtualization, and application teams. Maintain incident records and provide timely updates to stakeholders. Restore &
- Recovery Support Execute file-level, VM-level, database-level, and application-level restores. Support disaster recovery activities and backup validation exercises. Ensure successful completion of recovery requests within SLA timelines.





Infrastructure Management Monitor

CommServe performance and health. Manage disk libraries, deduplication databases, and storage pool utilization. Assist in patching, upgrades, and maintenance of Commvault components. Support capacity planning and performance optimization activities. Documentation &

- Reporting Prepare operational reports on backup success/failure rates. Maintain SOPs, knowledge base articles, and recovery procedures. Generate compliance and audit reports as required.

Skill Requirements

Commvault Commvault Complete Backup &

- Recovery Administration CommServe Management Media Agent Administration Storage Policies and Retention Configuration Deduplication Technology Backup Monitoring and Troubleshooting Restore Operations Infrastructure Windows Server Administration Linux Administration VMware vSphere / Hyper-V SAN Storage Concepts NAS Storage Management Basic Networking (DNS, TCP/IP, Firewall Concepts) Database &
- Applications Microsoft SQL Server Backup and Restore Oracle Backup Concepts Exchange / Active Directory Backup Knowledge Application-Aware Backup Technologies

Other Requirements

NA

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📌 Administrator - Commvault (Lucknow)
🏢 HCLTech
📍 Lucknow