- Understanding of Insurance Finance and Accounting - Working knowledge of Cash Application, Collections & accounts receivables - Identify trends and areas of improvement in delinquent portfolios and recommend strategies. - Mailbox management and handling enquiries of customers - Should be able to work on strict deadlines to manage client expectations. - Daily work allocation and first pass accuracy of process worked for quality assurance - Prepare and share weekly reports/ update, manage escalation,
prepare RCA and its documentation - Help managers in building solid cross training framework along with managing updates of process changes in SOPs - Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency
Qualifications
Experience - Min 4 years in respective domain
Required Skills
Understanding of Insurance Finance and Accounting
Preferred Skills
Working knowledge of Cash Application, Collections & accounts receivables