We are looking for an experienced Account Manager IT Recruitment with 10+ years of experience in managing client relationships, recruitment operations, and business growth within the IT staffing/recruitment industry. The ideal candidate will have strong expertise in client management, team leadership, delivery management, and developing long-term client partnerships.

Key Responsibilities

- Manage and maintain strong relationships with key clients and stakeholders.
- Act as the primary point of contact for assigned client accounts.
- Understand client hiring requirements and ensure timely fulfillment of positions.
- Manage end-to-end IT recruitment and staffing activities for assigned accounts.
- Lead, mentor, and manage recruitment teams to achieve delivery targets.
- Monitor recruitment metrics such as submissions, interviews, closures, TAT, and joining ratios.
- Coordinate with recruiters and delivery teams to ensure quality and timely candidate submissions.
- Handle escalations and resolve client-related issues effectively.
- Conduct regular client calls and account review meetings.
- Identify opportunities for account growth, current requirements, and additional staffing services.
- Support business development activities and contribute to revenue growth within existing accounts.
- Negotiate commercial terms, rate cards, and other client requirements in coordination with management.
- Prepare and share MIS, recruitment dashboards, and account performance reports.
- Ensure compliance with client processes, recruitment policies, and contractual requirements.
- Collaborate with HR, finance, operations, and business development teams as required.
- Stay updated on IT hiring trends,



talent availability, and market conditions.

Required Skills & Qualifications
- 10+ years of experience in IT Recruitment / IT Staffing / Talent Acquisition.
- Proven experience in client/account management within the recruitment industry.
- Strong understanding of the IT recruitment lifecycle and staffing models.
- Experience managing and mentoring recruitment teams.
- Excellent communication, negotiation, and stakeholder-management skills.
- Solid ability to manage multiple client accounts and priorities.
- Good understanding of IT technologies, job roles, and talent markets.
- Robust analytical and problem-solving skills.
- Ability to work in a target-driven and fast-paced environment.
- Proficiency in MS Excel, PowerPoint, recruitment portals, ATS, and reporting tools.

Preferred Experience
- Experience managing enterprise IT clients.
- Experience with contract staffing, permanent hiring, and managed recruitment services.
- Experience handling large-volume IT hiring requirements.
- Existing client relationship management experience.
- Exposure to account growth, renewals, rate negotiations, and commercial discussions.

Key Competencies Client Relationship Management | Team Leadership | IT Recruitment | Account Management | Delivery Management | Business Growth | Negotiation | Stakeholder Management | Reporting & Analytics | Escalation Management

Key Performance Indicators (KPIs)

- Client satisfaction and retention
- Position fulfillment and closure rate
- Recruitment turnaround time
- Candidate quality and joining ratio
- Account revenue and growth
- Team productivity and delivery performance
- Successful management of client escalations

📌 Account Manager_ IT Recruitment (Bengaluru)
🏢 Srinav
📍 Bengaluru