Account Director

Location: Mumbai

Experience: 8+ years

Employment Type: Full-time

About Stellaratti Brand Consultants

Stellaratti is a brand communications consultancy working across hospitality, F&B;, fashion, real estate, retail and lifestyle.

Our work spans PR, digital marketing, content, influencer engagement, collaborations and experiences. We work closely with our clients to understand both the brand and the business, then build the strategy from there.

The Role

We are looking for an experienced Account Director to lead key client relationships, shape communication strategies and ensure robust execution across accounts.

This is a senior role for someone who understands brands, has excellent media and marketing relationships and can see the whole picture. The right candidate should be able to identify whether a brand needs a story, collaboration, creator campaign, experience or piece of content—and bring the right teams together to make it happen.

You should be comfortable advising founders and clients, managing teams, making decisions and taking complete ownership of the work.

Key Responsibilities

Client Leadership

- Lead relationships across key client accounts and act as a trusted strategic counsel.
- Understand each client’s brand, business priorities and communication objectives.
- Manage expectations, timelines and multiple stakeholders with clarity.
- Identify opportunities to strengthen and grow existing accounts.
- Ensure clients receive thoughtful strategy, strong ideas and consistently high-quality work.

Strategy and Campaign Development
- Develop integrated communication strategies across PR, content, influence, collaborations, digital and experiences.
- Identify relevant narratives, media opportunities, cultural moments and brand partnerships.




- Translate business objectives into clear communication plans and measurable deliverables.
- Guide campaign development from the initial idea through execution and review.
- Ensure every recommendation is relevant to the brand rather than based on a standard agency template.

Media and Industry Relationships
- Maintain strong relationships with journalists, editors, creators, talent managers and industry partners.
- Oversee media strategy, storytelling, pitching and senior-level outreach.
- Identify meaningful opportunities across hospitality, F&B;, fashion, beauty, retail and lifestyle media.
- Step in on priority pitches, sensitive conversations and reputation-related matters when required.

Team Leadership
- Lead, guide and mentor account teams.
- Allocate responsibilities clearly and oversee quality, timelines and follow-through.
- Review strategies, press material, pitches, reports and client communication before they are shared.
- Help team members strengthen their judgment, writing, media understanding and client-management skills.
- Build a culture of accountability, common sense and ownership.

Business Development
- Contribute to recent-business pitches, proposals and presentations.
- Identify opportunities for organic growth within existing accounts.
- Support the development of new service offerings, partnerships and agency initiatives.




- Represent Stellaratti confidently in meetings, pitches and industry conversations.

Reporting and Reputation Management
- Review campaign performance and turn results into useful recommendations.
- Ensure reports focus on meaningful outcomes rather than only coverage volume.
- Guide clients through sensitive communication, issue management and crisis situations when required.

What We Are Looking For
- 8+ years of experience in PR and brand communications, preferably within an agency.
- Relevant experience across hospitality, F&B;, fashion, real estate, retail or lifestyle.
- Strong relationships with feature, lifestyle and business media, along with a good understanding of the creator ecosystem.
- Proven experience managing key accounts, senior clients and multiple stakeholders.
- Strong strategic thinking with the ability to connect brand and business priorities.
- Excellent written and verbal communication skills.
- Experience leading, managing and developing teams.
- The ability to manage multiple accounts and deadlines without compromising quality.
- Sound commercial judgment and experience supporting new-business pitches.
- Confidence in making decisions, solving problems and taking ownership.

You Will Be a Good Fit If You
- Are strategic but remain closely involved in execution.
- Bring ideas to the table instead of waiting for a brief to tell you everything.
- Know how to build strong relationships while managing difficult conversations.
- Have the judgment to know which opportunities matter and which do not.
- Can inspire a team while holding people accountable.
- Use common sense and remain calm when plans change.
- Move quickly, take ownership and keep your word.

📌 Account Director (Mumbai)
🏢 Stellaratti Brand Consultants
📍 Mumbai