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nTitle: Academic Counsellor

nLocation: Janak Puri

nJob Summary

nWe are looking for a motivated and student-focused Academic Counsellor to guide students and parents in making informed decisions about academic programs, courses, and career pathways. The ideal candidate should have strong communication and counselling skills, a positive attitude, and the ability to understand student requirements and recommend suitable programs.

nKey Responsibilities

nCounsel students and parents regarding academic programs, courses, eligibility, fees, and career opportunities.

nUnderstand students' academic backgrounds, interests, goals, and requirements.

nProvide accurate information about courses, admission processes, curriculum, and career prospects.

nHandle student and parent queries through calls, walk-ins, WhatsApp, email, and other communication channels.

nFollow up with prospective students and convert enquiries into admissions.

nMaintain regular communication with leads and ensure timely follow-ups.

nAchieve individual and team counselling/admission targets.

nConduct counselling sessions, presentations, webinars, and orientation programs when required.

nMaintain accurate records of student interactions, enquiries, follow-ups, and admissions in CRM/Excel.

nCoordinate with the admissions, academic, and operations teams to ensure a smooth student onboarding process.

nSupport students throughout the admission process and resolve basic queries promptly.





nMaintain a high level of professionalism and ensure a positive student experience.

nStay updated on courses, academic policies, industry trends, and career opportunities.

nRequired Skills

nExcellent verbal and written communication skills.

nStrong interpersonal and counselling abilities.

nGood listening and relationship-building skills.

nAbility to understand student needs and provide appropriate guidance.

nGood convincing and negotiation skills.

nTarget-oriented and comfortable working in a quick-paced environment.

nBasic knowledge of MS Office, Google Workspace, Excel, and CRM tools.

nAbility to handle multiple enquiries and follow-ups efficiently.

nStrong presentation and problem-solving skills.

nEligibility

nBachelor's degree in any discipline; a degree in Education, Psychology, Management, or a related field is preferred.

n1–4 years of experience in academic counselling, student counselling, admissions, education sales, career counselling, or a related role.

nFresh graduates with strong communication and counselling skills may also be considered for suitable entry-level positions.

nKey Performance Indicators (KPIs)

nStudent enquiries handled and counselled.

nLead-to-admission conversion rate.

nFollow-up effectiveness.

nAdmission/enrolment targets achieved.

nStudent and parent satisfaction.

nCRM/data accuracy and timely updates.

nResponse and follow-up turnaround time.

nWork Location: In person

📌 Academic Counselor (New Delhi)
🏢 D Succeed Learners Private
📍 New Delhi