18 Sep
|
HDFC Life
|
India
What are we looking for?
The Regional Head (AVP) is responsible for driving business growth, profitability, manpower productivity, and customer experience across the assigned region. The role involves leading a large sales team through frontline and middle-management layers, ensuring achievement of sales targets, strengthening distribution, enhancing employee engagement, and maintaining compliance with organizational policies and regulatory guidelines.
The incumbent will work closely with business leaders, cross-functional teams, and HR to build a high-performing and sustainable sales team while delivering superior business outcomes.
What does the job entail?
Business Delivery
- Drive region-wise revenue, premium, and productivity targets.
- Ensure achievement of sales, persistency, activation, and profitability goals.
- Monitor regional performance and implement corrective actions to address business gaps.
- Develop and execute region-specific business strategies and growth plans.
Team Leadership & People Management
- Lead, coach, and mentor Cluster Heads, Area Heads, and frontline teams.
- Build a high-performance culture through regular reviews, capability-building initiatives, and recognition programs.
- Ensure optimum manpower availability and productivity across locations.
- Drive succession planning and talent development for critical roles.
Distribution & Channel Management
- Expand and strengthen distribution networks within the assigned region.
- Build strong relationships with key stakeholders and partners.
- Identify new business opportunities and enhance market penetration.
Performance Governance
- Conduct regular business reviews with regional and cluster teams.
- Analyze key performance metrics and drive action plans to improve productivity.
- Ensure adherence to operational processes and service standards.
- Monitor recruitment, onboarding, retention, and attrition trends.
Customer & Stakeholder Management
- Drive superior customer experience and service delivery.
- Collaborate with internal stakeholders including HR, Operations, Marketing, Sales Training, and Compliance.
- Address escalations and ensure timely resolution of customer and employee concerns.
Compliance & Risk Management
- Ensure adherence to regulatory, internal audit, and compliance requirements.
- Promote ethical business practices and governance standards.
- Monitor risk indicators and implement preventiveactions.
Work Experience
10-15+ years of experience in Sales, Distribution, or Business Management roles.
Essential Qualification
- Graduate in any discipline from a recognized university.
- Postgraduate qualification/MBA preferred.
- 10-15+ years of experience in Sales, Distribution, or Business Management roles.
- Minimum 5 years of people leadership experience managing large and geographically dispersed teams.
- Strong understanding of insurance, financial services, banking, or related industries.
- Proven track record of consistently delivering business targets.
Preferred Skills
Leadership Skills
- Strategic thinking and business acumen
- Large-team management
- Coaching and mentoring
- Stakeholder management
- Change management
Functional Skills
- Sales and distribution management
- Business planning and forecasting
- Performance management
- Recruitment and talent development
- Budget and P&L; management
Analytical Skills
- Data interpretation and decision-making
- Business reviews and dashboard management
- Problem-solving and execution excellence
Behavioral Competencies
- Result orientation
- Solid ownership and accountability
- Excellent communication and influencing skills
- Customer-centric approach
- Collaboration and relationship building
📌 Regional Head - Direct Sales (India)
🏢 HDFC Life
📍 India