Job Description

Key Responsibilities:

- Execute room cleaning operations in strict accordance with company standards and LRA requirements, ensuring all guest rooms are maintained to a defect-free condition
- Prepare and equip all guest rooms with linens and amenities according to established protocols
- Maintain professional and courteous interactions with guests at all times
- Communicate guest requests, messages, and concerns to supervisory staff in a timely manner
- Report all maintenance issues, missing items, and damaged property to the supervisor immediately
- Document and process all lost and found items according to established procedures
- Maintain comprehensive knowledge of housekeeping chemicals, cleaning methodologies, and safety protocols to ensure optimal hygiene standards
- Uphold rigorous personal hygiene standards and skilled appearance
- Adhere to all scheduled cleaning cycles and deep-cleaning procedures




- Demonstrate proficiency in the proper operation and maintenance of housekeeping equipment and trolleys
- Ensure housekeeping trolleys are maintained in a clean, organized, and fully-equipped condition at all times
- Maintain all public areas including floor pantries, corridors, and fire exits in a clean and accessible condition
- Conduct regular inventory checks and assist supervisory staff with linen and amenity audits
- Execute start-of-shift and end-of-shift duties, including trolley replenishment, equipment cleaning, and area maintenance
- Comply with all key handling, lost and found, safety, and security procedures
- Protect and safeguard all hotel property and assets
- Report all maintenance concerns in guest rooms and public areas to appropriate personnel
- Execute all additional duties and assignments as directed by supervisory staff
- Adhere strictly to all company policies and operational decisions

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📌 Guest Service Associate - Housekeeping (India)
🏢 AccorHotel
📍 India