Job Title: Customer Service ExecutiveDepartment/Function: Customer ExperienceJob Purpose:As a Customer Service Executive Inbound at our Bank, you’ll be the digital face of our brand—responding to customer calls with speed, accuracy, and empathy. If you love working behind the scenes to deliver seamless service and want to kickstart your career in a fast-growing banking environment, this role is your perfect launchpad.Roles & Responsibilities:Handle customer queries received via email.Ensure responses are sent within 24 hours.Maintain service quality and accuracy in communication.Collaborate effectively with internal and external stakeholders.Manage challenging situations with professionalism and empathy.Support initiatives to improve service delivery and customer satisfaction.Excellent written and verbal communication skills.Robust understanding of banking products and processes.Proficient in typing and MS Office tools.Ability to work under pressure and go the extra mile.Excellent Communication skills in Hindi and English Mandatory.No CAB, 6 Days working, Women candidates Dayshifts and Men it will be rotational shifts (From 2:30PM the night shift allowances are given for Men.)

📌 Customer Service Executive (Hyderabad)
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📍 Hyderabad