Job DescriptionRole: MS Dynamics 365 Administrator NExperience: 6-8 years NRelevant Experience: 3+ Years in Dynamics Admin role NLocation: Mumbai NEssential Job Functions: Nn Serve as the primary point of contact for Dynamics 365 end user support,resolving issues quickly and ensuring a smooth user experience N Troubleshoot CRM configuration, workflows, plugins, business rules, and data issues, identifying root causes and implementing fixes N Maintain and update Dynamics 365 configurations, including entities, fields, forms, views, dashboards, security roles, and business process flows N Work within a complex Dynamics environment with custom logic, integrations, and Power Platform components, ensuring stability and consistency across teams N Perform data maintenance and bulk operations using tools such as Data Import Wizard, Excel templates, or Power Automate to support accuracy and data integrity N Support testing, documentation, and change management for enhancements, releases, and system updates N Collaborate with cross functional teams to gather requirements, recommend solutions,



and ensure CRM functionality aligns with business needs NnQualificationsn N Microsoft Certified: Dynamics 365 Fundamentals (CRM) or equivalent experience N Microsoft Certified: Power Platform Fundamentals is a plus N Experience administering Dynamics 365 Customer Engagement (Sales, Service, N or related modules) NnTechnical Skills Nn Proven experienceadministering Microsoft Dynamics 365 in complex or large-scale environments N Solid troubleshooting skills across CRM configuration, workflows, plugins, integrations and related processes N Handon experience with data import/export tools and data maintenance best practices N Familiarity with Power Platform components (Power Automate, Power Apps, Dataverse) N Familiarity with ZapierZap automated workflow is a nice to have N Ability to work effectively with distributed teams and manage cross functional communication N Some familiarity with JavaScript, C#, or plugin development concepts is a plus (useful Nnfor understanding customizations but not a core requirement for the role

📌 Ms Dynamics 365 Administrator (Alibag)
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📍 Alibag