Job DescriptionGreetings !! NOne of our client TOP MNClooking for Servicenow CMDB & ITOM NRole: Service Now ITOM, CMDB NExperience: 8+ & 12+ Years NLocation: Bangalore, Noida, Gurgaon, Pune, Mumbai, Hyderabad - Hybrid 3 days in a Week WFO NImmediate Joiners Only NExcellent Communication Skills NNote: We only need candidates who can attend the F2F discussion at any of our client locations. NJD: Nn Lead the CMDB upliftment programme — owning CI class model design, CI relationship mapping, and the end-to-end population strategy across domains N Design and implement manual CSV import process for Digital application CIs — defining import templates, field mapping and Transform Map configuration N Configure and validate Service Graph Connectors: — ensuring accurate CI discovery and store hierarchy population N Design the store hierarchy and validate API integration for Asset reference data N Define CMDB data quality rules — master join key, duplicate CI prevention, device retirement process, firmware/OS currency — and implement enforcement via Transform Map validation N Establish CMDB completeness reporting using Platform Analytics and define completeness KPIs NnSkills & Experience Required Nn 6–9 years of ServiceNow experience with at least 3 years focused on ITOM,



CMDB and Service Asset & Configuration Management (SACM) N Proven hands-on experience with ServiceNow Discovery, Service Mapping and CMDB 360 (multisource) N Experience configuring Service Graph Connectors N Strong understanding ofCMDB CI class model, CI relationships and the Common Service Data Model (CSDM) N Experience with Hardware Asset Management (HAMPRO) or IT Asset Management (ITAM) in ServiceNow N Proficient in ServiceNow Transform Maps, Import Sets and data normalisation techniques N ServiceNow Flow Designer and scripting (JavaScript / Glide API) for workflow automation N Experience leading a team of 2–4 developers and providing technical mentorship N Ability to produce explicit technical documentation for Confluence NnDesirablen N ServiceNow Certified Implementation Specialist — ITOM or ITSM N Experience with integrations of CMDB with 3 rd party systems such as MDM Platforms, End Point Management, Network device management, etc N Experience with ITOM AIOps Professional or Event Management implementation N Understanding of HAMPROintegration with Event Management for incident enrichment N Knowledge of ITIL v4 — particularly Service Asset & Configuration Management practices N

📌 Service Now Itom, Cmdb (Karnataka)
🏢 Anlage Digital
📍 Karnataka