Job DescriptionOverview: NTekWissen Group is a workforce management provider throughout India and many other countries in the world. The below client is a global IT solutions and services provider for enterprise and midmarket clients, offering services such as cloud, cybersecurity, application modernization, and unified communications. NJob Title: Application Runbook Administrator (Cutover SaaS) NLocation: PAN India NJob Type: Full time NWork Type: Remote NJob Description: Nn The Application Runbook Administrator is responsible for administering and operationalizing Cutover SaaS platform to plan, build, govern, and execute runbooks for application recovery, environment changes, and key operational events. N This role ensures runbooks are accurate, standardized, auditable, and aligned to change management and IT resilience practices, enabling predictable cutovers and reduced operational risk. N Reporting/Alignment: Aligned to the IT Resilience Team (Disaster Recovery Team), partnering closely with application owners, infrastructure/Cloud teams, QA, InfoSec, and Service Management. N Primary Focus: Cutover runbook lifecycle management (build, maintain, execute, improve). N Core Value: Improve execution consistency, visibility, and auditability for resilience validation and critical events. N Scope: Enterprise applications, shared services, and cross-team dependencies where coordinated task execution is required. NnRequired Qualifications and Skills Nn This role requires strong operational discipline, cross-functional coordination, and proficiency with runbook-driven execution in regulated environments. N Experience administering or power-using Cutover.



N Hands-on experience with IT Resilience, Incident Management (ITIL), and production support practices. N Ability to translate technical procedures into clear, executable, step-by-step tasks with well defined ownership and acceptance criteria. N Strong stakeholder management and facilitation skills (coordinating cross-team tasks). N Knowledge of SDLC concepts, setting management, and deployment patterns (e.G., blue/green, rolling, canary) at a conceptual level. N Familiarity with incident/problem management and post-event review practices. N Strong attention to detail, documentation rigor, and an audit-ready mindset. What Good Looks Like N Comfort working in fast-paced schedules, including after-hours maintenance windows when needed. NnPreferred Qualifications: Nn Preferred qualifications enhance effectiveness in complex enterprise environments and support broader automation and reporting needs. N Experience operating infinancial services and/or other highly regulated environments. N Familiarity with ServiceNow or comparable ITSM platforms (change, incident, CMDB) and integrating runbooks with change records. N Basic data/reporting skills (e.G., exporting runbook data, trend analysis, KPI creation). Understanding of access management concepts (role-based access control, least privilege). N Experience supporting DR exercises, major releases, or enterprise cutover events involving multiple systems and teams. N Exposure to Agile/DevOps delivery models and release trains; ability to adapt runbook governance to iterative delivery. NnExperience: Nn 10 years, 2 yearsinto Cutover skillset NnTekWissen® Group is an equal opportunity employer supporting workforce diversity.

📌 Application Runbook Administrator (Cutover Saas) (Vasanthanagar)
🏢 Tekwissen India
📍 Vasanthanagar