Job DescriptionKey Responsibility: Nn Support clients on phone, email or remote support tools in using and deriving maximum value from the application N Acquire and maintain a comprehensive understanding of greytHR - in terms of usage, configuration, implementation and value N Proactively build strong customer relationships N Understand client requirements, configure the greytHR application to address these requirement, port client data, provide user training and support the client in implementing the application in their organization in a time bound and professional manner N Solutionize either through configurations or workarounds to address client specific requirements N Develop competence in the use of all the information systems used in implementation of the application N Ensure all project related activities are completed so as to enable the organization to continuously track and improve the support process Tools experience if any: N Experience in GreytHR &Zendesk; NnQualification and Experience:



Nn Any Graduate with2+ years of experience in a customer support role in payroll with high client interaction preferably with domestic clients N Excellent client handling skills N Domain knowledge in Indian Payroll is mandatory N Thorough knowledge of Indian Payroll statutory compliance will be an advantage N Highly Customer Focusedwith ability to listen and engage customers to achieve desired outcome N Excellent verbal and written English communication skills N Excellent skills on effective telephone and email communication N Apart from English, familiarity in either Hindi, & other language's would be added advantages NnHigh degree of patience Benefits: Nn Excellent Opportunity to be involved in high impact work and progressive learning setting. N Great team members & energy filled work environment. N Competitive salary. External Skills And Expertise N Indian Payroll Knowledge N Good Written & Verbal Communication N Experience into Customer Support N

📌 Payroll Support (Vasanthanagar)
🏢 Greytip Software Private
📍 Vasanthanagar