Job Description N Monitor country/region-specific MI escalation mailboxes for Europe, the NorAm and emerging markets N Maintain a thorough understanding of country-specific prescribing information, pack inserts, product monographs, and standard response documents for each marketed product in different countries N Review and record the escalated MI inquiries from Eversana in each mailbox (from Europe, the NorAm and emerging markets) N Create a scientific response to each medical inquiry in consultation with the TA leads, the MI lead and the medical writing team N Coordinating with cross-functional teams, including but not limited to Quality, RND, Regulatory, PV and other functions as needed for input to respond to the inquiries N Create a standard response document for complex MI inquiries in consultation with TA leads, MI lead and medical writing team N Ensure the MI responsesare Scientific, accurate, fair and balanced and referenced to the approved product prescribing information/labelling and country-wise regulatory requirements N Ensure MI responses areonly scientific in nature, that address the exact nature of the inquiry,
and that the response is not promotional in nature N Ensure to send the final drafted response to the MI lead for review and implement the comments/changes before sharing the final response N Ensure 100% all escalated medical inquiries are responded to within 7 working days N Ensure to record and provide a monthly report of all inquiries received and addressed from each region (from Europe, the NorAm and emerging markets) N Ensure implementation of corrective actions for errors that were identified in the response/process or deviations N Maintain the lifecycle of the standard response documents in terms of annual revision, review and creating a final clean version for review and approval by the MI lead N Provide information to the Medical affairs/other cross-functional teams in terms of analysis/ other relevant medical information-related requests on a need basis N Support the MI lead in terms of medical information operations management with Eversana and internal cross-functional teams N