Job DescriptionJob Summary NAdminister and support Microsoft 365 services (Exchange Online, Teams, SharePoint Online, OneDrive). N Manage user identities, groups, roles, and licenses using Microsoft Entra ID (Azure AD). N Provide L2/L3 support for M365 incidents and service requests. N Monitor M365 service health, availability, and performance. N Troubleshoot and resolve messaging, collaboration, and identity issues. N Implement and support security controls (MFA, Conditional Access, DLP). N Manage email, collaboration, and document access configurations. N Support onboarding, offboarding, and user lifecycle activities. N Assist with M365 migrations, upgrades, and feature rollouts. N Automate routine tasks using PowerShell where applicable. N Work with Microsoft Supportand third‐party vendors for issue resolution. N Ensure adherence to SLAs, ITSM processes, and service governance. N Maintain service documentation, SOPs, and knowledge articles. N Support compliance requirements including retention and basic eDiscovery. N Proactively recommend improvements and best practices for M365 services. NKey ResponsibilitiesnAdminister and support Microsoft 365 services (Exchange Online, Teams, SharePoint Online, OneDrive). N Manage user identities, groups, roles, and licenses using Microsoft Entra ID (Azure AD). N Provide L2/L3 support for M365 incidents and service requests. N Monitor M365 service health, availability, and performance. N Troubleshoot and resolve messaging, collaboration, and identity issues. N Implement and support security controls (MFA, Conditional Access, DLP). N Manage email, collaboration,



and document access configurations. N Support onboarding, offboarding, and user lifecycle activities. N Assist with M365 migrations, upgrades, and feature rollouts. N Automate routine tasks using PowerShell where applicable. N Work with Microsoft Supportand third‐party vendors for issue resolution. N Ensure adherence to SLAs, ITSM processes, and service governance. N Maintain service documentation, SOPs, and knowledge articles. N Support compliance requirements including retention and basic eDiscovery. N Proactively recommend improvements and best practices for M365 services. NSkill RequirementsnAdminister and support Microsoft 365 services (Exchange Online, Teams, SharePoint Online, OneDrive). N Manage user identities, groups, roles, and licenses using Microsoft Entra ID (Azure AD). N Provide L2/L3 support for M365 incidents and service requests. N Monitor M365 service health, availability, and performance. N Troubleshoot and resolve messaging, collaboration, and identity issues. N Implement and support security controls (MFA, Conditional Access, DLP). N Manage email, collaboration, and document access configurations. N Support onboarding, offboarding, and user lifecycle activities. N Assist with M365 migrations, upgrades, and feature rollouts.



N Automate routine tasks using PowerShell where applicable. N Work with Microsoft Supportand third‐party vendors for issue resolution. N Ensure adherence to SLAs, ITSM processes, and service governance. N Maintain service documentation, SOPs, and knowledge articles. N Support compliance requirements including retention and basic eDiscovery. N Proactively recommend improvements and best practices for M365 services. NOther RequirementsnAdminister and support Microsoft 365 services (Exchange Online, Teams, SharePoint Online, OneDrive). N Manage user identities, groups, roles, and licenses using Microsoft Entra ID (Azure AD). N Provide L2/L3 support for M365 incidents and service requests. N Monitor M365 service health, availability, and performance. N Troubleshoot and resolve messaging, collaboration, and identity issues. N Implement and support security controls (MFA, Conditional Access, DLP). N Manage email, collaboration, and document access configurations. N Support onboarding, offboarding, and user lifecycle activities. N Assist with M365 migrations, upgrades, and feature rollouts. N Automate routine tasks using PowerShell where applicable. N Work with Microsoft Supportand third‐party vendors for issue resolution. N Ensure adherence to SLAs, ITSM processes, and service governance. N Maintain service documentation, SOPs, and knowledge articles. N Support compliance requirements including retention and basic eDiscovery. N Proactively recommend improvements and best practices for M365 services.

📌 Senior Administrator - Microsoft 365 Administration (Vasanthanagar)
🏢 HCLTech
📍 Vasanthanagar