We're Hiring | Customer Success Manager – NetworkingWe are looking for professionals with a Project Management or Service Delivery background who have strong customer-facing experience and the potential to transition into a Customer Success Manager role.Location: Hyderabad (Work from Office)We're looking for professionals who have experience in:✅ Managing enterprise customer relationships in IT Infrastructure environment✅ Project Management, Service Delivery, or Customer Engagement✅ NOC, SOC, Networking, Managed Services, Cloud, or Cyber Security domains✅ Driving customer onboarding, service adoption, renewals, and customer satisfaction✅ Conducting customer reviews, managing escalations,



and collaborating with cross-functional teams✅ Working with enterprise customers and executive stakeholdersPreferred Background:- 5–8 years of experience in Project Management, Service Delivery, or Customer Success- Experience with System Integrators (SI) or Managed Services organizations- Solid understanding of ITIL, SLAs, Incident Management, Customer Lifecycle, and Customer Retention- Excellent communication and stakeholder management skillsIf you have a passion for building customer relationships, delivering business value, and driving customer success, we'd love to hear from you.-Please share your updated resume or connect with me directly to know more about this opportunity.

📌 Project Manager (Maharashtra)
🏢 SHI Solutions India
📍 Maharashtra