17 Sep
|
Chandigarh University - HR Department
|
Maharashtra
17 Sep
Chandigarh University - HR Department
Maharashtra
Key Responsibilities1. Tele-Counseling & Lead ManagementMake outbound calls daily to prospective students and parents from assigned databasesHandle inbound inquiries via phone, WhatsApp, and email professionallyConduct tele-counseling and ensure consistent follow-ups on leadsMaintain accurate records of interactions, follow-ups, and lead status in CRM systemsTrack daily, weekly, and monthly performance metrics (calls, conversions, enrollments)Achieve assigned admission and enrollment targets2. Admission CounselingCounsel students and parents on academic programs, eligibility, admission procedures, feestructures, scholarships, and significant deadlinesAssess student profiles and recommend suitable coursesBuild trust and maintain long-term relationships with prospectsGuide applicants throughout the admission process until successful enrollmentApply effective counselling and persuasion techniques to convert leads into admissions
📌 Counselor (Maharashtra)
🏢 Chandigarh University - HR Department
📍 Maharashtra