Task Description: As attached with at least Sailpoint experiences with 3-5 years.
Work Result: Application Integration RUN
Skill Area: Other
Technology: Other
Proficiency - Technology: Advanced

Junior Support Specialist – Identity & Access Management & Non-ICS Applications

Technical Skills:
• Basic knowledge of Identity & Access Management (IAM) concepts and processes
• Support for user access provisioning, modification, and de provisioning
• Handling access requests, incidents, and service tickets
• First and second level troubleshooting of application access issues
• Understanding of roles, permissions, and access controls
• Familiarity with IT service management processes (e.g. ticketing systems)

Security & Compliance Awareness
• Supports security policies and compliance requirements related to user access
• Ensures accurate documentation of access changes and incidents
• Follows established governance and audit guidelines

Operational & Support Skills
• Provides reliable 1st and 2nd level support for IAM related topics
• Assists senior support teams and application owners
• Maintains process documentation and SOPs
• Works in a structured, process driven support environment

Soft Skills & Personal Attributes
• Strong service and customer orientation
• High attention to detail and data accuracy
• Willingness to learn and grow in IAM and application support
• Good communication skills (written and verbal)
• Team oriented with a proactive and reliable mindset

Responsibilities

Task Description: As attached with at least Sailpoint experiences with 3-5 years.
Work Result: Application Integration RUN
Skill Area: Other
Technology: Other




Proficiency - Technology: Advanced

Junior Support Specialist – Identity & Access Management & Non-ICS Applications

Technical Skills:
• Basic knowledge of Identity & Access Management (IAM) concepts and processes
• Support for user access provisioning, modification, and de provisioning
• Handling access requests, incidents, and service tickets
• First and second level troubleshooting of application access issues
• Understanding of roles, permissions, and access controls
• Familiarity with IT service management processes (e.g. ticketing systems)

Security & Compliance Awareness
• Supports security policies and compliance requirements related to user access
• Ensures accurate documentation of access changes and incidents
• Follows established governance and audit guidelines

Operational & Support Skills
• Provides reliable 1st and 2nd level support for IAM related topics
• Assists senior support teams and application owners
• Maintains process documentation and SOPs
• Works in a structured, process driven support setting

Soft Skills & Personal Attributes
• Strong service and customer orientation
• High attention to detail and data accuracy
• Willingness to learn and grow in IAM and application support
• Good communication skills (written and verbal)




• Team oriented with a proactive and reliable mindset

Qualifications

Task Description: As attached with at least Sailpoint experiences with 3-5 years.
Work Result: Application Integration RUN
Skill Area: Other
Technology: Other
Proficiency - Technology: Advanced

Junior Support Specialist – Identity & Access Management & Non-ICS Applications

Technical Skills:
• Basic knowledge of Identity & Access Management (IAM) concepts and processes
• Support for user access provisioning, modification, and de provisioning
• Handling access requests, incidents, and service tickets
• First and second level troubleshooting of application access issues
• Understanding of roles, permissions, and access controls
• Familiarity with IT service management processes (e.g. ticketing systems)

Security & Compliance Awareness
• Supports security policies and compliance requirements related to user access
• Ensures accurate documentation of access changes and incidents
• Follows established governance and audit guidelines

Operational & Support Skills
• Provides reliable 1st and 2nd level support for IAM related topics
• Assists senior support teams and application owners
• Maintains process documentation and SOPs
• Works in a structured, process driven support environment

Soft Skills & Personal Attributes
• Strong service and customer orientation
• High attention to detail and data accuracy
• Willingness to learn and grow in IAM and application support
• Good communication skills (written and verbal)
• Team oriented with a proactive and reliable mindset

📌 IAM Consultant (Sailpoint) (Bengaluru)
🏢 Terrabit Consulting- India
📍 Bengaluru