Job Description

About Acefone

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Acefone,(Formerly Servetel) is a part of RTDS group (founded in 2010). The company focuses on simplifying communication for businesses. We are a product company that's making interactions straightforward, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including:

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- Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform.
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- Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity.
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- API Connect: A unique communication API suite to assist communication needs for mobile and web applications.
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- Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner.
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These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey.

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Headquartered in Gurgaon, we are trusted by 5000+ global businesses and bring seamless communication with industry-leading integrations to ensure an effective, yet effective CX. Our ISO 27001 certification vouch for our top-notch security and a 99.95% uptime guarantee.

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Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business' unique demands.

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Job responsibilities

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- Prospect & generate Domestic enterprise Qualified leads through various outreach channels such as Cold Calls, LinkedIn, Email etc.
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- Conduct in-depth needs analysis to understand the requirements of potential clients.
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- Educate prospects on the features, benefits,



and competitive advantages of our solutions.
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- Develop and maintain strong relationships with various stake holders and influencers within target organisations.
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- Collaborate with the sales team to build healthy pipeline
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- Meet and exceed monthly, and quarterly number of Qualified leads generation targets and KPIs
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- Keep abreast of industry trends, competitor offerings, and market developments to identify new sales opportunities.
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- Use CRM software to accurately update lead generation and qualification activities, pipeline, and forecasts.
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- Provide regular reports and updates to management on sales performance, market feedback, and client needs
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Required Skills

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- Proven track record of success in inside sales or B2B sales, preferably in the software, SAAS, CPAAS or technology industry.
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- Strong communication, objection handling and presentation skills.
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- Ability to understand and articulate value proposition of the solutions.
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- Excellent organisational and time management skills with the ability to prioritise tasks effectively.
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- Team player with the ability to collaborate cross-functionally to achieve common goals.
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Qualifications

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- B. Tech & MBA preferred
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- Fluency in English and one or more regional languages preferred.
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- 1-7years of experience.
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Mission: To make communication easy and efficient for businesses.

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Vision: To be the global leader in business communication technologies.

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Values that drive us:

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❖ Collaboration - "Together We Achieve More"

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❖ Integrity - "Upright, all the time"

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❖ Striving for Excellence - "Brilliance is Basic Benchmark"

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❖ Customer Centricity - "Partner in success"

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❖ We Care - "Nurturing a Better Tomorrow"

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CONTACT INFORMATION

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Website: https://www.acefone.com

📌 Sales Development Representative (Gurugram)
🏢 Acefone
📍 Gurugram