Hiring Alert | Service Desk L1 Support – Pune/Bangalore

We are looking for IT Service Desk professionals for an L1 support role.

Experience: 1–5 years (Mandatory in IT Service Desk / Tech Support)
Location: Pune
CTC: Up to 5.5 LPA (Based on experience; up to 30–35% hike)
Notice Period: Max 15 days

Shift: US / 24x7 Rotational | 100% WFO

Mandatory Skills:

Service Now Ticketing | Office 365 | Active Directory | Basic Azure AD | Outlook | MS Teams | Basic Networking

Role Highlights:

- L1 technical support via calls, chat & tickets
- Password reset, account unlock, user support
- O365 / Windows / Outlook / Teams troubleshooting
- Incident handling & Service Now updates
- SLA-based resolution & escalation

Requirements:

- Excellent communication skills
- Full time Graduate (Certificates mandatory)
- Willingness to work in rotational shifts

Interested candidates can share CV: [email protected]

Please mention subject line: Service Desk - Pune/Bangalore

#Hiring #Service Desk #L1Support #ITJobs #Pune Jobs #Service Now #Office365 #Active Directory #Immediate Joiners

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