18 Sep
|
Google
|
Gurugram
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in partner management, business development, management consulting, or corporate sales.
- 4 years of experience within the Indian e-commerce, digital retail, direct-to-consumer, or marketplace ecosystem.
- Experience in initiating, negotiating, structuring, and facilitating commercial agreements and partnerships.
- Experience collaborating with executives (C-level/VP), and across cross-functional teams (Product, Engineering, Legal, Operations, Marketing).
Preferred qualifications:
- Deep knowledge of the India commerce landscape, including consumer tech trends, omnichannel retail, payment ecosystems, and digital infrastructure.
- Proven ability to build data-driven partnership growth strategies, financial models, and multi-quarter joint business plans.
- Exceptional communication and executive presence, with a proven ability to influence senior stakeholders across matrixed global organizations.
- Robust product and technical fluency with e-commerce systems (APIs, catalog integrations, merchant feeds, and order management platforms).
About the job:
As the eCommerce Strategic Partner Manager for Google Store India, you will be responsible for driving commercial growth, business attainment, and market expansion for Google’s first-party (1P) hardware and services store in India. You will manage direct-to-consumer (D2C) sales performance across the Pixel ecosystem (Pixel phones, Pixel Watch, Pixel Buds, Nest, and accessories), designing promotional strategies, optimizing affordability and conversion mechanics (financing, trade-in/exchange, EMI),
and collaborating with cross-functional stakeholders across APAC and global teams.
This team will maximize first-party hardware device and service sales while delivering exceptional eCommerce and retail experiences for customers to discover, purchase, and enjoy Google-built products. We provide customers with the direct channel to explore and purchase the full ecosystem of Pixel, Nest, Fitbit, and Google subscription services. We also create seamless discovery, trade-in, financing, onboarding, and customer care experiences, and position the Google Store as the benchmark for how Google hardware, AI, and software work together.
Responsibilities:
- Lead annual and quarterly sales planning, demand forecasting, and operational pipeline reviews.
- Track business KPIs (conversion rate, AOV, attach rate, NPS, return/cancellation rates). Plan and execute commercial campaigns aligned with major local and global retail moments (e.g., New Product Introductions (NPI), Diwali, Google Birthday, summer/holiday sales).
- Structure engaging trade-in/device exchange programs, bank/EMI financing offers, promotional bundles, channel merchandising and customer experience. Partner with merchandising and site operations to optimize customer journey, product discovery, and pricing parity.
- Coordinate trade-in valuation mechanics, checkout conversion flows, payment partner integrations, and omnichannel and partner alignment. Coordinate go-to-market strategies with third-party retail and national distributor partners (e.g., Flipkart, Croma) to ensure healthy channel harmony and brand positioning.
- Partner with supply chain, logistics and Merchant of Record (MoR) partners on inventory allocation, order fulfillment, and returns management.
📌 Strategic Partner Manager, Google Store (Gurugram)
🏢 Google
📍 Gurugram