Job Type: Full time

TCS Hiring for AWS Infra Support EngineerExperience Range: - 06 To 08 Years (Mandatory)(Note: Candidates below 6 years of IT experience shall not be considered)Job Locations : Bengaluru, HyderabadJOB DESCRIPTIONRole Overview:We are seeking a skilled L1.5 Support Engineer with strong expertise in AWS infrastructure and production support. The candidate will be responsible for monitoring, troubleshooting, and maintaining cloud-based applications and infrastructure, ensuring high availability and reliability.Key Responsibilities:Monitor application and infrastructure alerts and respond within SLA.Perform initial troubleshooting, issue triaging, and escalate when required.Manage incidents, service requests, and change requests using ServiceNow/Jira.Ensure system uptime, performance, and reliability.Collaborate with L2/L3 teams and development teams for issue resolution.Maintain documentation and knowledge base articles.Support deployment activities and CI/CD pipelines.Required Skills:1) AWS Infrastructure :Experience with AWS services: EC2, EBS, ECS, EKS, RDS, S3, Load Balancer, Elastic Cache, IAM, Route 53, Lambda, Auto Scaling.Basic knowledge of IAM roles and cloud security best practices.Familiarity with Code Pipeline and CI/CD workflows.Experience with Ansible Tower and Python scripting.2) Monitoring & Ticketing Tools:Hands-on experience with Datadog (Synthetic & RUM Monitoring).Working knowledge of Splunk ITSI and AWS CloudWatch.Experience in ServiceNow (CRQ, Incident, MIM, CTASK, SCTASK) and Jira.3)



Source Code Management:Experience with GitHub for version control.Knowledge of Nexus Repository management.4) Application Runtime & Middleware:Experience with Apache Tomcat and Apache HTTP Server.Support for Java-based applications.Working knowledge of Adobe Experience Manager (AEM – Author, Publisher, Dispatcher, Cache).Basic Python knowledge.5) Operating Systems:Hands-on experience with Linux (RHEL and Amazon Linux).Knowledge of shell scripting, Linux commands, and SSL certificates.Minimum Qualification:15 years of Full Time EducationInterested candidates kindly share your updated resume to [email protected] along with filling the following details to maximize your chances of getting calls from TCS. The details are as follows:Section 1: Basic Details:Candidate Name:Email ID:Phone Number:Current Location (City):Preferred Location (City):Section 2: Educational Details:Highest Regular Full‑Time Qualification(Diploma / Graduation / Post Graduation / Others)10th Completion Year12th / Intermediate Completion YearGraduation Completion YearPost‑Graduation Completion Year (if applicable)Section 3: Work Experience:Current Company NameTotal Experience (in years)Number of Companies WorkedEmployment Timeline(Example: Company A – 2021 to Present, Company B – 2019 to 2021)Section 4: Compensation Details:Current CTC (in LPA)Expected CTC (in LPA)Notice Period(Immediate / 15 Days / 30 Days / 60+ Days)Section 5: Documentation & Compliance (Yes / No):Valid ID Proof Available (Aadhar & Pan Card): (Yes/No)Educational Documents Available: (Yes/No)Employment Documents Available: (Yes/No)UAN Number Available: (Yes/No)

📌 AWS Infra Support Engineer (Vasanth Nagar)
🏢 TCS
📍 Vasanth Nagar