About FridoFrido is a new-age Indian D2C brand revolutionizing the way people experience mobility and comfort — from electric wheelchairs and scooters to ergonomic seating solutions and wellness-driven lifestyle products. At Frido Mobility, we are building accessible, design-first products that enable independence and wellbeing.Position: Inside Sales ExecutiveDepartment: Mobility & WellnessLocation: Pune (On-site)Working Days: 6 days a week (Rotational week-offs)Shift Timing: (Day Shifts)Role OverviewAs an Inside Sales Executive at Frido Mobility, you will play a key role in driving sales conversions for our mobility products. You will handle inbound and outbound leads, understand customer needs, provide tailored product recommendations, and ensure a smooth buying experience from inquiry to order closure.This role demands excellent communication, empathy, and strong product understanding, as you’ll be assisting B2C customers (individual buyers).Key Responsibilities- Handle daily inbound and outbound calls, WhatsApp, and email inquiries from leads generated via ads, website, and marketplaces.- Understand customer requirements, identify pain points, and recommend the right Frido product (wheelchair, scooter, etc.) accordingly.- Share product videos, brochures, and quotations with customers to aid decision-making.- Maintain and update lead details, follow-ups,



and sales status in CRM tools (LeadSquared / Gorgias / Google Sheets).- Follow a structured sales call process — discovery, pitch, demo, objection handling, and closure.- Coordinate with operations and logistics teams to ensure timely delivery and customer satisfaction.- Achieve daily/weekly/monthly revenue and conversion targets.- Maintain professionalism and empathy in every customer interaction.Skills & Competencies- Strong communication skills (English & Hindi mandatory;
regional languages area plus).- Sales-driven mindset with high energy and ownership.- Ability to understand customer psychology and build rapport quickly.- Experience with CRMs, WhatsApp Business, or sales tracking tools preferred.- Problem-solving and objection-handling skills.- Empathy towards elderly or differently-abled customers.Requirements- Experience: 0–3 years in Inside Sales / Telesales / Customer Success (D2C, Healthcare, Mobility, or E-commerce preferred).- Education: Graduate or equivalent.- Availability: Willing to work 6 days a week with rotational week-offs.What We Offer- Competitive salary + attractive performance incentives.- Opportunity to work with one of India’s most impactful and quick-growing D2C brands in the wellness and mobility space.- Structured training on product knowledge and customer interaction.- Career growth opportunities into Team Lead / Key Account / B2B Sales roles.Interested Candidates can share resumes at [email protected] & [email protected]

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