18 Sep
|
Prgx India
|
Pune
Job DescriptionRole: Nexthink Administrator/nExperience/n/n- 10+ years of overall IT experience/n- 4+ years of hands-on Nexthink administration experience/n/nPrimary Responsibilities/n/n- Administer and support the Nexthink platform (collectors, portal, access management)/n- Monitor Digital Employee Experience (DEX) and endpoint health/n- Create and maintain dashboards, investigations, and reports/n- Use Nexthink insights to support incident, problem, and CSI activities/n- Build and maintain automation and Remote Actions for self-healing scenarios/n- Support Service Desk and Workspace teams with proactive issue detection/n- Integrate Nexthink with ITSM tools (e.G., ServiceNow)/n/nKey Skills/n/n- Nexthink administration (dashboards, investigations, alerts, Remote Actions)/n- Windows endpoint environments (Windows 10/11)/n- Endpoint management exposure (Intune / SCCM / Jamf preferred)/n- PowerShell or basic scripting for automation/n- Solid analytical and troubleshooting skills/n/nRole Purpose/n/n- Improve end-user experience through proactive monitoring/n- Reduce incident volumes via automation and self-healing/n- Enable data-driven decision-making for Workspace and IT operations teams/n
📌 Application Support-Netcracker Billing System (Pune)
🏢 Prgx India
📍 Pune