18 Sep
|
MetLife
|
Jaipur
Job Responsibilities
- Review enrollment requests to ensure all required eligibility data is present to enable enrollment for all MetLife products
- Verify eligibility by researching within one or more applications including GroupFacts, UIS, CDF and CBS
- Input data manually into UIS and/or GroupFacts (keying both Core and VB products like Critical Illness, Aura, DLP, others)
- Respond to requestors in a timely manner within TAT
- Clearly & accurately respond to customers/Service teams beyond standard template text (follow up for missing data)
- Terminate employee enrollments
- Auditing to find keying discrepancies
- Partner with key stakeholders to assess root cause and resolve escalations
- Ensure SLAs are met
- Ensure compliance with internal policies and procedures, including security, data retention/ ILM and external regulations
📌 Sr. Insurance Associate (Jaipur)
🏢 MetLife
📍 Jaipur