We are looking for a proactive and customer-focused Service Coordinator to join our team. The ideal candidate will be responsible for handling customer calls and emails, understanding client queries, and providing timely and effective responses.
Key Responsibilities:
- Attend inbound calls from customers/clients and understand their service- related queries
- Respond to customer emails professionally and within defined timelines
- Coordinate with internal teams to resolve customer issues efficiently
- Maintain accurate records of customer interactions and service requests
- Ensure high levels of customer satisfaction through clear communication and follow-ups
Requirements
:* Minimum 6 months to 1 year of experience in a service coordination, customer support, or similar role
- Valuable verbal and written communication skills
Ability to understand customer concerns and provide appropriate solutions
Basic knowledge of MS Office and email handling
- Strong organizational and coordination skills
Interested candidate can drop their cv on [email protected]
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Service Coordinator (Noida)
🏢 Supreme Global Trading- Vamaa
📍 Noida
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