Job Description
Job Overview
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We are looking for a Project Manager to join our Product & Technology team. The ideal candidate will be responsible for ensuring end-to-end understanding, monitoring, and management of all APIs integrated and offered by BeFiSc covering API operations, vendor alignment, incident management, and sales-to-tech coordination and will work closely with relevant internal and external stakeholders to achieve business and organizational objectives.
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The candidate should have relevant experience in API/product management within a technology or fintech environment, strong knowledge of API lifecycle management, vendor coordination, and incident/support management, and the ability to work effectively in a fast-paced and growing technology environment.
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KEY RESPONSIBILITIES
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- API Understanding & Operational Oversight
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- Vendor API & Contractual Alignment
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- Support Request & Incident Management
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- Daily API Monitoring & Quality Checks
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- Sales Requirement & API Customisation Management
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- Team & Cross-Functional Collaboration
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- Reporting & Documentation
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- Process & Continuous Improvement
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Required Skills
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API lifecycle management request-response flows, authentication protocols, rate limits, and error handling
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Vendor management API documentation, multi-vendor comparison, pricing, and contractual/SLA compliance
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Incident and support ticket management with severity-based SLA handling
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API monitoring and quality assurance (uptime, latency, output validation)
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API monitoring/dashboarding tools and documentation platforms
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Communication & Interpersonal Skills
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Analytical & Problem-Solving Skills
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Team Collaboration
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Ownership & Accountability
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Required Qualifications & Experience
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Bachelor's degree in Engineering, Computer Science, or a related field (MBA preferred)
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3–6 years of relevant experience.
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Relevant experience in API/product management, preferably in a KYC/KYB, fintech,
or SaaS environment.
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Strong knowledge of API integrations, vendor management, and incident/support processes.
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Good analytical and problem-solving abilities.
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Strong verbal and written communication skills.
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Ability to work independently as well as collaboratively.
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Ability to manage multiple responsibilities and priorities effectively.
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Preferred / Good to Have
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Experience in FinTech / BFSI / Technology / Digital Commerce or a related industry.
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Experience working in a growing technology organization.
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Knowledge of relevant industry processes, tools, or technologies.
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Relevant certifications or additional qualifications.
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Experience working with cross-functional teams.
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Key Performance Areas
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Achievement of role-specific goals and objectives.
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Quality and accuracy of work.
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Timely completion of assigned responsibilities.
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Effective stakeholder and team coordination.
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Process adherence and continuous improvement.
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Contribution towards team and organizational objectives.
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Ideal Candidate Profile
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The ideal candidate should be proactive, responsible, detail-oriented, and result-oriented, with a strong willingness to learn and grow.
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The candidate should demonstrate good communication and interpersonal skills, take ownership of responsibilities, and be comfortable working in a dynamic, collaborative, and technology-driven environment.
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Why Join BeFiSc?
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Build and work on high-impact, data-driven products used by financial institutions.
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Solve complex problems in fraud detection, risk assessment, and financial intelligence.
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Work with large-scale data, APIs, analytics, and modern technologies.
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Take ownership and responsibility from an early stage.
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Work in a quick-paced workplace where ideas can quickly turn into real products.
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Learn directly from real-world financial use cases and continuously grow with the company.
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At BeFiSc, your work directly contributes to making financial decisions safer, smarter, and more efficient.
📌 Project Manager (Noida)
🏢 BeFiSc
📍 Noida