About CloudLabs: /n CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT &

• Business consulting services at a competitive price, to help clients realize the best value from their investments. /n Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development &

• Managed Services - enabling digital transformations, M&A; transitions, Automation &

• Process-driven optimizations & complex Integration initiatives for enterprises across the globe. /n As a Strategic Planning &

• Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business. /n With offices in the US, Canada, Australia &

• India and with the team of 300+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress. /n Please write & follow us here: /n Website: cloudlabsit.com /n LinkedIn: CloudLabs Inc /n Email us: [email protected] /n What we offer: /n /n

- We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate.

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- Competitive pay package.

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- Attractive policy, medical insurance benefits, industry leading training.

/n /n Experience Required: 12+ years of Experience /n Job Location: India - Remote /n Job Type: Remote /n Job Summary: /n We are looking for a senior SAP S/4HANA Order-to-Cash (OTC) Lead Functional Analyst with 12+ years of SAP SD/OTC experience to support an SAP RISE / S/4HANA upgrade initiative. The candidate should have strong hands-on functional expertise, upgrade and defect-resolution experience, and the ability to independently lead the Outbound/OTC workstream and manage stakeholders. /n Key Responsibilities /n /n

- Act as the single Outbound/OTC POC for SAP RISE upgrade activities.

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- Independently lead the SAP S/4HANA Order-to-Cash workstream and manage business and IT stakeholders.

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- Coordinate with Outbound Architects, SMEs, technical teams, and other functional teams.





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- Analyze, troubleshoot, and resolve upgrade-related defects.

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- Work closely with ABAP/technical teams to identify root causes and implement appropriate solutions.

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- Assess the impact of upgrade changes on existing OTC processes, configurations, enhancements, interfaces, and integrations.

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- Lead functional testing, SIT, regression testing, UAT support, defect resolution, and deployment readiness.

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- Manage dependencies and integration points with FI, MM, EWM/WM, logistics, and other SAP modules.

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- Prepare/review functional specifications and work with technical teams on enhancements, interfaces, reports, and forms.

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- Track risks, issues, dependencies, and deliverables and drive them to closure.

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- Provide regular status updates to project leadership and proactively escalate critical issues.

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- Support cutover, deployment, hyper care, and post-upgrade stabilization activities.

/n /n Required SAP SD/ OTC Functional Skills /n /n

- 12+ years of hands-on SAP SD / Order-to-Cash experience, with strong S/4HANA exposure.

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- Strong end-to-end understanding of Order-to-Cash processes, including Sales Order → Delivery → Picking/Packing → PGI → Billing.

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- Strong configuration experience in:

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- Sales document types

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- Item categories and schedule line categories

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- Copy control

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- Pricing procedures and condition techniques

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- Partner determination

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- Text and output determination/management

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- Incompletion procedures

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- Availability Check / ATP

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- Shipping and delivery processing

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- Billing and invoice processing

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- Returns, credit/debit memos, and cancellations

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- Credit management

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- Account determination

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- Strong understanding of Business Partner and SD master data in S/4HANA.

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- Good understanding of outbound logistics and integration with WM/EWM.

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- Strong integration knowledge across SD-FI, SD-MM, SD-WM/EWM, and related logistics processes.

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- Experience troubleshooting IDocs, interfaces, output issues, and integration failures related to OTC.

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- Ability to perform root-cause analysis for complex functional and cross-module issues.

/n /n Lead Functional Analyst Skills /n /n

- Ability to independently gather and analyze business requirements and translate them into SAP solutions.

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- Perform fit-gap and impact analysis and recommend appropriate solutions.

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- Prepare clear functional specifications for developments and enhancements.

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- Work effectively with ABAP developers, integration teams, architects, and other functional consultants.

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- Strong experience with configuration, unit testing, SIT, UAT, regression testing, and defect management.

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- Ability to review existing customizations and assess their impact during an S/4HANA upgrade.

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- Strong stakeholder management and communication skills.

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- Ability to lead discussions with business teams, architects, SMEs, and technical teams.

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- Robust ownership and ability to work independently with minimal supervision.

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- Experience coordinating offshore/onshore or cross-functional teams is preferred.

/n /n SAP RISE / Upgrade Experience /n /n

- Hands-on experience with SAP S/4HANA or SAP RISE upgrade projects is strongly preferred.

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- Experience analyzing and resolving defects introduced during an upgrade.

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- Understanding of upgrade impact on existing configuration, custom developments, interfaces, and business processes.

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- Experience supporting regression testing and validating critical OTC processes after an upgrade.

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- Familiarity with upgrade-related remediation, testing, cutover, and stabilization activities.

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- Upgrade experience is preferred but not mandatory for candidates with very strong S/4HANA OTC lead experience.

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📌 SAP S/4HANA Order-to-Cash (OTC) Lead Functional Analyst (Gurugram)
🏢 CloudLabs
📍 Gurugram