The Role:

ou’ll be right at the heart of everything we do, bringing consultants, creative teams and specialist vendors together to turn complex challenges into clear, delivered work.

We are looking for an experienced Project & Operations Manager who can bring structure, momentum and accountability to a fast-moving creative environment.

This is not an administrative role.

You will own the day-to-day execution of multiple client projects and ensure that work moves smoothly from brief to delivery.

You will coordinate clients, architects, consultants and vendors, manage timelines and dependencies, identify risks early, solve problems and ensure commitments are followed through.

We are looking for a solution-oriented self-starter and natural loop-closer who takes ownership, finds ways to make things happen and does not default to "no" when faced with a challenge.

If something cannot happen as originally planned, we expect you to find an alternative rather than simply report the problem.

Key Responsibilities

1. Project Management

- Own the day-to-day execution of multiple concurrent projects.
- Convert project requirements into clear deliverables, tasks, owners and timelines.
- Maintain project trackers and milestone schedules.
- Track dependencies between clients, architects, consultants and vendors.
- Identify delays and risks early.
- Ensure agreed commitments are followed through.
- Maintain clear project status at all times.
- Proactively identify bottlenecks and resolve them before they escalate.

2. Vendor Management

- Coordinate with external vendors across architectural visualisation, graphic design, printing, film, scale models, digital production and other services.
- Brief vendors clearly and ensure they have the required inputs.
- Track commitments and delivery dates.
- Follow up proactively on pending work.
- Coordinate revisions and feedback.
- Check that agreed deliverables have been received before closing tasks.
- Escalate recurring delays or quality issues.
- Find alternative solutions when a vendor, timeline or process hits a roadblock.

3. Client and Architect Coordination

- Coordinate day-to-day communication with clients and architects.




- Share timelines, status updates and delivery schedules.
- Collect feedback and approvals.
- Ensure feedback reaches the right consultant or vendor.
- Follow up on pending client decisions that affect timelines.
- Prepare concise project status updates.
- Take ownership of open issues and drive them towards resolution.

4. File and Version Management

- Maintain an organised record of project files and versions.
- Track what has been shared, approved and superseded.
- Coordinate files across platforms such as Dropbox and OneDrive.
- Ensure vendors and clients are working with the correct versions.
- Maintain a clean and accessible project archive.

5. Commercial and Administrative Coordination

- Track vendor quotations, purchase orders and invoices.
- Coordinate vendor billing with the internal team.
- Track client billing milestones and invoice requirements.
- Maintain project-wise commercial records.
- Coordinate basic travel and logistics when required.

6. Internal Coordination

- Coordinate with internal team members and consultants.
- Maintain meeting notes and action items.
- Ensure every action has an owner and deadline.
- Follow up until closure.
- Prepare weekly project status reports.
- Keep the Director, Operations & Strategic Growth informed of exceptions, risks and decisions required rather than routine activity.

KEY PERFORMANCE INDICATORS

- Projects delivered within agreed timelines.
- Reduction in avoidable delivery delays.
- Vendor commitments tracked and followed through.
- Client and architect communication handled promptly.
- Fewer missed dependencies and follow-ups.
- Accurate project and file tracking.
- Timely vendor and client invoicing coordination.
- Clear escalation of genuine problems.




- Reduction in day-to-day operational dependency on the Director, Operations & Strategic Growth.
- Open loops actively tracked and closed without repeated follow-up.
- Problems are accompanied by proposed solutions, not simply reported as blocker

WHO WE ARE LOOKING FOR

Mandatory Requirements

- Minimum 5 years of professional experience.
- Prior experience working in an advertising, creative, branding, design, production or similar agency environment is mandatory.
- Demonstrated experience managing multiple projects simultaneously.
- Proven experience coordinating external vendors and multiple stakeholders.
- Strong project management and follow-through skills.

The ideal candidate is

- Solution-oriented: You look for ways to make things work.
- A self-starter: You do not wait for instructions for every next step.
- A loop-closer: You follow things through until the outcome is delivered.
- Resourceful: When Plan A does not work, you find Plan B.
- Comfortable with ambiguity and changing priorities.
- Extremely organised.
- Strong at follow-through.
- Comfortable managing 8 to 12 projects simultaneously.
- Confident in communicating with senior clients and external vendors.
- Comfortable chasing people for deadlines and commitments.
- Good at identifying problems before they escalate.
- Able to work independently without constant supervision.
- Comfortable with spreadsheets, project trackers and cloud file systems.
- Detail-oriented without losing sight of the larger project.
- Calm under pressure.
- A strong written and verbal communicator.

WHY JOIN THE SAMBAR PEOPLE?

You will have significant ownership in a growing creative business and work across strategy, branding, architecture, visualisation, production and content.

You will collaborate with a multidisciplinary team and a network of specialist creative and production partners, giving you exposure to the entire journey from strategy and idea to execution and delivery.

Most importantly, you will have the chance to help build the operating system of a growing creative company and play a critical role in making sure great ideas actually get delivered.

📌 PROJECT & OPERATIONS MANAGER (Hyderabad)
🏢 Sambar People Consulting (P
📍 Hyderabad