Role description:
Handling cases / requests by Stores, Customer Care Centre through emails, maintain quality & TAT while meeting throughput, Processing Manual pay out, understanding on Sold-to, ship-to party etc.,
SO creation, Positive understanding on Cancellation process, checking Cancellation Report, Coordinating with Supplier to cancel PO.
Idea on Inventory, Inventory Follow up with Stake Holders
Dealing with Hub/ Store, Processing of Inventory, Valuable understanding on stock movement, Valuable understanding on Cross- docking (Logistic technique that reduces storage time & speed up delivery goods)
Dealing with Supplier report, Expertise on checking / dealing orders with suppliers, Reschedule production date / ETA, Good understanding about PO, Fixing all exceptions of PO & matching Invoices with fixed PO.
Daily handling of queries reported from CCC (Customer care center)
and stakeholders within the Nordics
Coordinate the product flow within all parties involved (transporters, customer service, stores, hubs and warehouses) to meet the team goals and KPIs
Managing of warehouse inventories and return to stores
Daily communication via email with all parties involved
Ensure that requirements from our business partners are fulfilled on time and in requested quality
Find, investigate and fix all exceptions arising from the systems
Key points:
Basic understanding on inbound and outbound Supply Chain activities
Sales Order fulfilment experience would be added one.
Coordination with different departments/units etc - Inbound and Outbound side(Supplie/Warehouse/Hubs/CCC /Logistics etc.)
Basic understanding on Inventory management
SAP Knowledge would be preferred
📌 Supply Chain Specialist Pune
🏢 Innova ESI
📍 Pune
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