Must Have’s
5–10 years of experience in managing large-scale operations, preferably in consumer, retail, or

service-oriented sectors.
Proven experience in city-level or regional operations management in a fast-paced, customer-centric

business (preferably healthcare, retail, or service industry).
Strong understanding of P&L; management, business growth, and operational processes.
Excellent leadership and people management skills with experience handling multi-functional teams.
Solid analytical and problem-solving abilities with a data-driven approach.
Exceptional communication, stakeholder management, and decision-making skills.
Experience in handling enterprise/business partnerships, B2B sales, or institutional business development will be

an added advantage.
Ability to work in a high-growth, dynamic setting and deliver results under pressure.

Your Day
Own and manage the P&L; for the city, ensuring profitability and operational efficiency across all





centers.
Lead, mentor, and motivate center managers, operations, and salesteams to achieve business

objectives.
Ensure best-in-class customer experience through operational excellence, processimprovement,

and team engagement.
Collaborate with central teams (Marketing, HR, Finance, Supply Chain, and Tech) to execute

strategic plans.
Analyze key performance metrics, identify gaps, and implement initiatives to improve revenue and

productivity.
Drive local marketing initiatives and partnershipsto enhance visibility and customer acquisition.
Own and grow the enterprise/B2B business vertical for the city, building strategic partnerships and unlocking recent

revenue channels.
Ensure compliance with company policies, quality standards, and safety protocols.

📌 Zonal Manager Delhi
🏢 Vetic
📍 Delhi