Compentencies
Basic understanding of enterprise application support processes.
Basic working knowledge of Java-based applications and web technologies.
Basic knowledge of SQL and relational databases such as Oracle.
Familiarity with Linux operating systems and application logs.
Robust analytical and problem-solving skills.
Positive communication and collaboration skills when working with technical teams.
Ability to follow defined processes and escalate issues appropriately.
Willingness to learn contemporary technologies including AI-enabled and automation-driven platforms.
Qualifications
Education and Experience
Bachelors Degree in Computer Science, Information Technology, or related field, or equivalent experience.
2 to 4 years of experience in application support, IT operations, or technical support roles.
Basic understanding of enterprise applications, APIs, and system integrations.
Exposure to Linux systems, application monitoring tools, or database environments preferred.
Basic SQL knowledge with exposure to Oracle or other relational databases is preferred