Job Description

About Runable

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Runable builds software that helps small and medium businesses grow — the tooling, automation, and workflows that let a lean team operate like a much larger one. Our customers are spread across the globe, and they judge us by whether their business runs better after talking to us.

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The Role

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We are hiring an Inside Sales Executive to own conversations with customers worldwide — understanding what is actually blocking their business, matching it to the right solution, and growing the account from there. This is a consultative role: you are measured on solved problems and expanded accounts, not on dials made.

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You will be the customer's first real conversation with Runable and often their most important one. Most of your day is live customer contact — calls, demos, follow-ups — with the rest spent on research, CRM hygiene, and working with product and support to get answers you can stand behind.

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Location : Banaglore - 6 days work from office

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Preferably someone who can join immediately

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What You'll Do

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- Run discovery conversations with customers and prospects across regions, diagnosing the real pain point behind the request they came in with.
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- Recommend solutions you can defend — the right plan, module, or workflow for their business, and a clear no when Runable is not the fit.
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- Deliver product demos tailored to the customer's business, not a generic feature tour.
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- Own upsell and cross-sell: spot expansion signals in usage and conversations, build the business case, and close the upgrade.
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- Manage the full inside sales cycle end to end — qualification, evaluation, objection handling, negotiation, and close.
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- Drive renewals and account health in partnership with support, catching churn risk before it shows up in the numbers.
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- Keep the CRM accurate and current: every conversation logged, every pipeline stage honest,



forecasts you can be held to.
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- Follow up relentlessly and professionally across email, phone, and chat until there is a explicit decision either way.
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- Feed patterns back to product and marketing — recurring objections, missing capabilities, competitor moves.
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- Hit and exceed monthly and quarterly targets for new revenue, expansion revenue, and pipeline coverage.
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Requirements

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- 2–5 years in inside sales, SaaS sales, account management, or customer success with a revenue number attached.
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- Track record of consistently meeting or beating quota — bring the numbers and be ready to walk through them.
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- Excellent spoken and written English; you can hold a confident, clear conversation with a customer in any market.
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- Genuine consultative selling ability — you ask questions before pitching and can diagnose a problem the customer has not articulated well.
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- Comfort selling to SMB owners and operators, including non-technical buyers.
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- Demonstrated upsell and cross-sell experience in an existing customer base.
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- Strong objection handling and negotiation skills without discounting as the default move.
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- Hands-on CRM discipline (HubSpot, Salesforce, Zoho or similar) and comfort with sales tooling and dashboards.
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- Enough product curiosity to learn a software product deeply and explain it simply.
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- Organised and self-driven: you manage your own pipeline, priorities, and follow-up without being chased.
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- Willing to work with customers across time zones and adjust hours when a deal or an escalation needs it.
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Nice to Have

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- Experience selling to SMBs in international markets (US, EU, MEA, APAC).
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- Background in a product-led or self-serve SaaS motion, converting free or trial users into paid.
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- Exposure to automation, workflow, or AI-adjacent products.
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- Experience building outbound sequences or working a mixed inbound and outbound pipeline.
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- Familiarity with sales frameworks (MEDDIC, SPIN, Challenger) and the judgment to know when to drop them.
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- A second language useful for a market we serve.
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What Success Looks Like

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Timeframe

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Expected outcome

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First 30 days :

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Product mastery, shadowed and then independent discovery calls, CRM and process fully in hand.

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First 60 days :

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Managing your own pipeline end to end, closing new business, first upsell conversions landed.

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First 90 days :

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Consistently hitting quota, a healthy self-built pipeline, and a documented view of the objections and expansion triggers in your segment.

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How You'll Work

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You work from our Bangalore office alongside product, support, and marketing — which means a customer question rarely waits more than an hour for a real answer. You will use a modern sales stack (CRM, calling and meeting tools, sequencing, dashboards) and have direct access to the people who build the product.

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Why Runable

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- Real ownership of your accounts and your number — no layers between you and the customer.
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- Small team, high leverage: your feedback changes the product roadmap, not a suggestion box.
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- Global customer base, so the problems and the deals stay varied.
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- Compensation is benchmarked to experience and performance, with the incentive structure discussed openly in the first conversation.
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📌 GTM Executive (Bengaluru)
🏢 Runable
📍 Bengaluru