We are hiring Graduates with international BPO experience for a Blended Customer Support Process for a premium Netherlands-based Homecare Brand in Gurgaon.
Job Details
Job Location: Gurgaon
Process: Blended Support – Voice + Customer Service
Client: Netherlands-Based Homecare Brand
CTC: Up to ₹4.60 LPA
In-Hand Salary: Approx. ₹31,000/month
Qualification: Graduates Only
Experience: Minimum 1 year of International BPO experience
Shift: Rotational Shifts
Transport: Both-Side Cabs
Joining: Immediate Joiners Only
Role & Responsibilities
Handle customer queries for a premium Netherlands-based Homecare Brand
Assist customers with service-related enquiries and general concerns
Understand customer requirements and provide accurate information
Provide appropriate resolutions while maintaining service quality
Handle customer interactions professionally across voice and support channels
Document customer interactions and resolutions accurately
Maintain a positive and customer-focused approach throughout every interaction
Deliver a premium customer experience in line with process and quality standards
Escalate complex or unresolved issues to the appropriate team when required
Candidate Requirements
Graduation is mandatory
Minimum 1 year of International BPO experience
Solid written and verbal English communication
Excellent customer-handling and interpersonal skills
Comfortable handling customer interactions in a rapid-paced environment
Ability to understand customer concerns and provide accurate solutions
Comfortable working in rotational shifts
Immediate joiners only
Significant Eligibility Criteria Only candidates currently based in Delhi or Gurgaon/Gurugram will be considered.
Candidates requiring relocation to Gurgaon will NOT be considered.
Immediate joiners only. Candidates serving notice period will not be considered.
Salary & Benefits
CTC up to ₹4.60 LPA
Approx. ₹31,000 in-hand per month
Both-side cab facility
Opportunity to work with a premium Netherlands-based Homecare Brand
Gurgaon location
If you meet the above criteria and are available to join immediately, apply now with your updated resume. Pay: Up to ₹460,000.00 per year
Application Question(s)
Are you currently located in Delhi or Gurugram?
Experience:
International voice process: 1 year (Preferred)